Senior Field Application Scientist

Role Summary

As a Field Application Scientist (FAS), you will provide essential technical expertise and training to customers, ensuring successful adoption and integration of Quanterix platforms into their research workflows. You will act as a bridge between innovative technology and the scientific community, offering technical guidance, troubleshooting, and staying abreast of the latest advancements. This role involves both pre-sales and post-sales support, extensive travel, and collaboration with internal teams to improve products and customer experience.

What You’ll Do

• Pre-Sales Support:
  • Collaborate with regional sales teams to visit existing and prospective customers
  • Deliver compelling presentations and webinars tailored to diverse audiences and disease areas
  • Demonstrate instrument and software capabilities
  • Participate in industry trade shows and seminars
  • Provide technical information necessary to close sales
• Post-Sales Support:
  • Deliver basic and advanced training to users
  • Respond to technical inquiries and troubleshoot assay development challenges
  • Maintain regular communication with customers to share new publications, protocols, and tools
  • Promote consumables and assay kits to existing customers
• Continuous Development:
  • Expand knowledge of Quanterix technologies and applications
  • Mentor junior team members and contribute to team knowledge base
  • Provide customer feedback to internal teams to guide product strategy and improvements
• Adhere to Quanterix processes for tracking activities and documenting interactions

Basic Qualifications

• Ph.D. in biology, chemistry, biochemistry, or life sciences OR Master’s degree with 5+ years of customer-facing experience in applications, technical sales support, or industry research (Pharma, Biotech, CRO)
• Fluency in English
• Proficiency in general biochemistry/molecular biology laboratory work

Preferred Qualifications

• Experience adapting new technologies to research needs
• Customer-facing experience in applications or technical sales support
• Familiarity with immunoassay technologies, ELISA development, immunohistochemistry, immunofluorescence, and optical microscopy
• Strong understanding of biomarker assay landscape