Senior Facility Manager

What this job involves

• Serve as primary JLL Client Relationship Manager, establishing and maintaining stakeholder relationships while managing communications and measuring client satisfaction through formal and informal feedback.
• Champion safety-first culture and ensure all JLL staff and third-party vendors meet EHS, GxP, SLA, KPI requirements and regulatory compliance standards in GMP manufacturing environments.
• Oversee critical engineering systems across laboratory and GMP facilities including HVAC, cleanroom environments, process utilities, backup power, and specialized ventilation with continuous monitoring and optimization.
• Manage contract scope delivery while identifying opportunities for operational improvements, cost savings, and enhanced customer experience across multiple sites.
• Develop, implement, and standardize preventive maintenance programs, engineering procedures, and service level provisions across all managed facilities.
• Lead and develop FM team members through goal setting, performance management, succession planning, and recognition programs while maintaining effective cross-facility resource allocation.
• Manage site operating expenses to meet savings targets, develop annual operating budgets, provide variance analysis, and submit forecasts by required deadlines.
• Ensure completion of all training, audit responses, action items, and critical preventive maintenance while maintaining strict adherence to safety, environmental, and regulatory standards.
• Cook up coordination validation protocols for critical systems, manage complex upgrades with engineering consultants, and support effective emergency response procedures.
• Identify growth opportunities by documenting best practices, supporting new technology implementations, managing scope transitions, and actively pursuing service expansion into related areas.

Required Qualifications

• Bachelor's Degree in Engineering (Mechanical, Chemical, or related discipline) preferred, or equivalent technical experience in laboratory/GMP facility systems
• 5+ years BioPharma or GMP facility management experience with demonstrated ability to exercise proper judgment

Preferred Qualifications

• Knowledge of Energy Reduction and Sustainability Programs
• Experience in driving OSHA compliant safety program and maintaining environmental compliance related to facility operations (Air, Water, Waste Management)
• Experience in supporting compliant Environmental, Health and Safety training program related to facility management operations
• Proficiency in building automation systems (BAS) and computerized maintenance management systems (CMMS)
• Understanding of cGMP engineering requirements including qualification protocols (IQ/OQ/PQ)