Senior Facilities Technician

About the role

The Senior Facilities Technician is responsible for maintaining the facilities at 999 William S. Canning Blvd, including the MIP kitchen, packaging, two bloom rooms, dry and cure rooms, retail floor, and office space. This role also supports the Seekonk and New Bedford retail sites.

Responsibilities

• Sanitation, custodial and appearance — daily, and a core part of the role
• Perform daily custodial work — floors, restrooms, break areas, waste and recycling, glass and entryways, retail floor presentation
• Maintain grounds, parking, walkways, signage, exterior lighting and seasonal upkeep including snow and ice support
• Stock and reorder sanitation supplies, filters and consumables before they run out
• Own and complete the 999 recurring preventive maintenance list — roughly four scheduled tasks a week across the kitchen, packaging, bloom, veg, dry and RO systems
• Change filters, clean coils and drain pans, grease fittings, check belts, and complete assigned routes on schedule and without rework
• Perform routine repairs — doors and hardware, fixtures, drywall and paint, basic carpentry, minor plumbing, lamp and ballast replacement
• Support the packaging and post-harvest equipment — arbor press, labeler, sealers — with cleaning, adjustment and basic repair
• Work independently for a full shift without on-site supervision, planning the day against the schedule and the queue
• Diagnose to the level of an accurate, specific report: what failed, what it is doing, what was tried, and how urgent it is
• Escalate refrigeration, chiller, control-system, three-phase electrical and any other work beyond the defined scope to the Senior Maintenance Mechanic — early, and before attempting it
• Escort and assist outside contractors, provide site access, and verify that the work area is left clean and safe
• Log every job in the work-order system — what was done, on what asset, and how long it took
• Follow all Cannabis Control Commission and OSHA requirements at all times, and document compliance-relevant repairs
• Serve in the on-call rotation

Requirements

• Two or more years in facilities, maintenance, custodial or building services work — OR demonstrated equivalent capability validated through NEA’s hands-on assessment
• Demonstrated ability to work an entire shift independently, without on-site supervision, and to plan and sequence a day’s work without being assigned it task by task. Validated through the assessment and through reference check with a prior employer
• Willingness and physical ability to perform daily custodial and sanitation work as a core, recurring part of the role. This is stated as a requirement because it is a large share of the week and applicants should self-select on it
• Demonstrated safe and competent use of hand and power tools, validated during the hands-on assessment
• Demonstrated ability to identify a fault, describe it accurately in writing, and recognize the boundary of their own competence — validated through a staged scenario in the assessment
• OSHA 10 certification, or the ability to obtain it within 90 days of hire — company paid
• Availability for the on-call rotation

Preferred Qualifications

• EPA 608 certification of any type — company paid if not held at hire
• Vocational-technical education in a relevant trade (electrical, plumbing, HVAC, carpentry)
• Prior experience as the sole maintenance or facilities person at a site
• Prior experience in a regulated production, food-grade, cleanroom or cannabis environment
• Forklift, scissor lift or aerial lift certification
• Interest in progressing to the Maintenance Mechanic level