Senior Facilities Manager

About the role

This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it.

Essential Functions And Responsibilities

• Oversight of day-to-day operations of facilities, high rise or campus ensuring that all services are effectively delivered and facility needs are met including custodial, life-safety, engineering and general maintenance.
• Management of service contracts cost effectively. Responsibility for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing performance and financial review, conducting RFP’s, and assuring payments and invoicing match contract pricing.
• Initiation of audit & control systems to ensure statutory, policy and contractual commitments are met.
• Supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities.
• Ensuring facility management staff consistently provides positive and prompt response to requests from the client and building tenants/occupants.
• Implementation of ongoing contract review programs to constantly assess client, tenant and occupant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant, owner and the properties.
• Development, preparation and explanation of the annual facility budget, quarterly forecasts, and business plans.
• Aid in the development of capital budgets for the property, including contributions towards a five-year plan of maintenance, facility improvement and cost reduction initiatives.
• Coordination of the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements.
• Review of work order metrics and system to identify service gaps and recurring issues and provide corrective actions.
• Approval of all positions and direction of the hiring, training and motivational activities of the facility management staff.
• Responsibility for effective and proactive employee relations with all site staff.
• Conduct and approval of all performance evaluations of facility management staff.
• Drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts.
• Development of best practices, operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goals.
• Ensure that facility management staff require all tenants and vendors comply with insurance requirements and coordinate all claims as required.

KEY COMPETENCIES

• Communication Proficiency (oral and written)
• Technical Proficiency
• Problem Solving/Analysis
• Customer Focus
• Financial Management
• Leadership
• Relationship Management
• Team Orientation
• Vendor Management
• Multi-Tasking

IMPORTANT EDUCATION

• Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration required.

Important Experience

• Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility Manager.
• Experience in leasing, construction, engineering and all facets of property operation and building management.
• Experience with human resource and performance management processes.
• Experience with critical system environments preferred.
• CMMS/Work Order Management experience preferred.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 93,500.00 - $110,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.