Senior Experience Strategist

About the role

We’re looking for a strategically minded individual with a background and passion for building connected customer experiences across CRM and digital channels for world-class brands. Your ability to develop innovative communications strategies and full-funnel journey plans will spark new ideas, create more relevant customer connections, and drive brand growth.

Responsibilities

• Develop innovative communications strategies and full-funnel journey plans
• Create impactful, integrated work across the customer experience
• Work alongside interdisciplinary teams, fellow strategists, and collaborative clients

Requirements

• Strong background in strategy and planning
• Experience in building connected customer experiences
• Passion for digital and CRM channels
• Ability to develop and execute full-funnel journey plans

Qualifications

• Bachelor's degree in Communications, Marketing, Business, or related field
• Minimum 5 years of experience in strategy and planning roles
• Proven track record of successful campaign development and execution

Skills

• Strategic thinking and problem-solving skills
• Excellent communication and collaboration skills
• Experience with CRM and digital channel management
• Ability to manage multiple projects simultaneously

Benefits

• Competitive salary range: $90,000 - $99,000
• Flexible working arrangements
• Opportunities for professional growth and development

Pay

• New York: $90,000 - $99,000

Schedule

• Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Benefits

• Comprehensive health insurance
• Retirement savings plan
• Employee assistance program
• Professional development opportunities

Contact

To apply, please visit our website and submit your resume and cover letter. For more information about Omnicom and our commitment to diversity and inclusion, please refer to our Recruitment Privacy Notice.