Senior Executive Assistant, Innovation & Delivery

About the Role

The Executive Support team plays a critical role in helping leaders operate at their highest level. As the Senior Executive Assistant supporting the Chief of Staff and SVP of Innovation & Delivery (I&D), this role will serve as a trusted partner who supports the SVP in managing competing priorities, building an effective rhythm of business, and creating the structure needed to lead a growing team responsible for some of the organization's most mission-critical initiatives. This role will combine excellent executive support with strong team operations, helping establish leadership cadences, improve information flow, and maintain momentum across complex, cross-functional work.

Responsibilities

• Serve as the Executive Assistant to the Chief of Staff and SVP of Innovation & Delivery, owning a complex, evolving calendar and ensuring the executive's time reflects her most important business priorities.
• Own and continuously improve the SVP's rhythm of business, including leadership team meetings, one-on-ones, team all-hands, planning sessions, business reviews, and offsites.
• Coordinate internal and external meetings, including preparing agendas, pre-reads, decision logs, action tracking, and communication cadences that ensure stakeholders arrive informed and prepared.
• Manage domestic and international travel, itineraries, expenses, and logistics while troubleshooting issues as they arise, and travel occasionally to support the SVP at key meetings, events, or team gatherings.
• Act as a trusted thought partner by understanding organizational priorities and helping optimize the executive's time and focus.
• Build polished, board- and executive-ready presentations and briefing documents, using AI tools to accelerate first drafts, synthesize research, and summarize meetings.
• Act as an AI-forward thought partner: identify repeatable workflows (correspondence, meeting notes, status reporting) that can be automated or accelerated with AI tools, and implement them.
• Coordinate leadership meetings, onsite visits, and executive events, ensuring a seamless experience for attendees.
• Provide strategic project coordination by tracking priorities, decisions, milestones, and action items and ensuring critical cross-functional initiatives maintain momentum in partnership with the SVP and I&D team.
• Partner closely with leaders across Innovation & Delivery, Office of the CEO, and other business functions to improve communication, organization, and execution.
• Continuously identify and create scalable processes, and modern collaboration tools, including AI, that create efficiencies, improve communication, accountability, and execution across Innovation & Delivery.
• Partner closely with the broader Executive Support team and provide backup coverage for other executives as needed.
• Handle sensitive information with the highest level of confidentiality and discretion.

Success in this role looks like

Within your first 90 days, you will:

• Establish a strong partnership with the SVP of Innovation & Delivery and understand key business priorities.
• Create and manage a predictable leadership cadence and I&D team all-hands.
• Create structure and consistency across calendar management, meeting preparation, and executive workflows.
• Build effective relationships with cross-functional stakeholders and become a trusted point of contact.

Within your first 6 months, you will:

• Anticipate executive needs with minimal direction.
• Successfully coordinate recurring leadership meetings and support priority initiatives through effective follow-up and organization.
• Recommend and implement process improvements that increase executive productivity.

Long term, you will:

• Become a trusted strategic partner who enables the SVP to operate efficiently and effectively.
• Help improve organizational effectiveness by creating scalable administrative processes and providing dependable project coordination support.
• Be recognized for your ability to bring order, urgency, and execution to a fast-moving organization.

Required Qualifications

• You have 5+ years of experience supporting senior executives in a fast-paced, high-growth environment.
• You excel at managing competing priorities while maintaining exceptional attention to detail.
• You're proactive, resourceful, and comfortable anticipating needs before they're communicated.
• You communicate confidently with executives and stakeholders at every level while exercising sound judgment and discretion.
• You're highly organized, adaptable, and energized by supporting leaders who move quickly.
• You are highly proficient with Google Workspace and modern collaboration and project-management tools; you're an active, confident user of AI tools for drafting, research synthesis, and meeting summarization, and you enjoy finding new ways to apply them.
• You can build a clean, executive-ready presentation or briefing doc from a rough set of notes, with strong instincts for structure and story.
• You enjoy keeping projects organized and can comfortably provide light coordination support across multiple initiatives.
• You're motivated by the organization's mission to improve healthcare through technology, innovation, and operational excellence.

Benefits

• Financial Well-Being: A competitive base salary and equity opportunities. Additionally, a performance-based bonus program, 401k matching, and regular compensation reviews.
• Physical Well-Being: Comprehensive medical, dental, and vision coverage.
• Mental Well-Being: Initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. A remote-first culture that supports collaboration and flexibility.
• Professional Development: Learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
• Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities; reimbursement for office setup expenses; monthly cell phone & internet stipend; remote-first culture, enabling collaboration with global teams; paid parental leave for all new parents; and much more.

Pay

Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is $100,000—$140,000 USD.