Senior Events Operations Manager

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for sections: About the Company, About the Role, What You'll Own (Key Responsibilities) maybe we can treat as Responsibilities, What You'll Bring as Requirements/Qualifications/Skills, Benefits, Compensation (Pay), maybe Schedule not present. Also include location maybe as a short paragraph. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: Equal Opportunity Statement, Unsolicited Resumes etc. We need to preserve all substantive info. So include About the Company paragraph(s). About the Role paragraph(s). Responsibilities: list from "What You'll Own (Key Responsibilities)" bullet points. We'll convert each bullet to

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About the Company

Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.

About the Role

Armada is building a world-class experiential engine, and we’re hiring a Senior Events Operations Manager to run the logistical, technical, and operational foundation behind our global events portfolio. This role is the day-to-day operator of our events machine, ensuring every program is planned, resourced, documented, and executed with precision across the Americas, EMEA, and APAC. You’ll support executive-level experiences and collaborate closely with events leadership to uphold Armada’s quality bar and ensure programs scale without sacrificing consistency or craft. This role reports directly to the VP of Experiential Marketing and will support across the entire events function. This is a hands-on, detail-driven, high-ownership role for someone who thrives in fast-paced environments and loves turning ambitious ideas into flawlessly run experiences. Location: This role is remote-based on the continental US.

Responsibilities

• Event Planning & Operational Delivery: Manage end-to-end operations for third-party conferences, owned experiences, field programs, executive engagements, and internal events.
• Build detailed workback plans, run-of-show documents, staffing plans, production schedules, and contingency plans.
• Oversee registration, attendee communications, F&B, AV, production, transportation, security, and on-site execution.
• Support executive and VIP logistics, which may include travel coordination, briefing materials, green rooms, rehearsals, handlers, and on-site movement, ensuring these experiences meet Armada’s bar for polish and precision.
• Serve as a calm, decisive on-site lead who anticipates issues, resolves them quickly, and protects the guest and executive experience.
• Systems, Tools & Portfolio Management: Build and maintain the operational systems that keep the global portfolio running: intake, briefs, approval workflows, calendars, templates, checklists, and service standards.
• Maintain a single source of truth for event dates, owners, budgets, milestones, executive participation, content needs, and cross-functional dependencies.
• Create scalable processes that ensure consistency across regions while allowing for local adaptation.
• Partner with Marketing Operations to improve event technology, registration systems, lead capture, data hygiene, integrations, and reporting workflows.
• Ensure systems and standards reflect Armada’s experiential expectations and support the broader experiential strategy.
• Budget, Vendor & Risk Management: Own budget tracking, purchase orders, invoices, accruals, reconciliations, and forecasting in partnership with Finance and program owners.
• Lead vendor sourcing and management across agencies, venues, production, audiovisual, fabrication, hospitality, transportation, gifting, and staffing.
• Support contract negotiations, scopes of work, change orders, payment schedules, insurance, permits, and compliance.
• Track inventory, assets, signage, collateral, and shipping logistics to reduce waste and improve reuse.
• Maintain risk, safety, and contingency standards for global events, escalating decisions at the right time.
• Cross-Functional Partnership & Measurement: Partner with Field Marketing, Corporate Marketing, Sales, Executive Operations, Communications, Product Marketing, People, Finance, Legal, and Procurement to deliver aligned programs.
• Collaborate across the entire Events team to ensure operational delivery supports experiential strategy, executive programs, and global consistency.
• Run clear planning cadences, document decisions, surface risks early, and ensure stakeholders understand ownership, deadlines, and next steps.
• Ensure attendee and engagement data is accurate, timely, and connected to the right systems to support pre-event targeting and post-event follow-up.
• Create post-event recaps that capture budget performance, attendance, engagement, operational learnings, and recommendations for continuous improvement.

Requirements

• 8+ years in event operations, experiential production, or event marketing in a fast-paced B2B environment.
• Proven experience managing complex events end-to-end, including executive programs, conferences, field events, internal meetings, and multi-vendor productions.
• Exceptional project management skills with mastery of timelines, budgets, logistics, documentation, and cross-functional coordination.
• Experience managing agencies and vendors, including scopes of work, contracts, production schedules, invoices, and on-site teams.
• Strong financial discipline and comfort owning detailed budget tracking, forecasting, reconciliation, and procurement workflows.
• Clear, proactive communication style and the judgment to know when to solve independently and when to escalate.
• Ability to stay composed under pressure, shift priorities quickly, and maintain a high bar for detail and guest experience.
• Willingness to travel frequently, including internationally, and work early mornings, evenings, and weekends during event cycles.

Skills

• Experience supporting a global event portfolio across the Americas, EMEA, and APAC.
• Familiarity with event platforms, project management tools, CRM/marketing automation systems, and lead capture integrations.
• Experience producing executive briefing centers, customer advisory boards, sales kickoffs, or large-scale flagship events.
• Background in AI, enterprise technology, infrastructure, or energy.

Benefits

• Competitive base salary and equity
• Medical, dental, and vision (subsidized cost)
• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
• Retirement plan options, including 401(k) and Roth 401(k)
• Unlimited paid time off (PTO)
• 14 paid company holidays per year

Pay

For U.S. Based candidates: To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed below, varying based on location experience, skills, and qualifications.In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request). We use a geographic pay structure based on cost-of-labor markets. Tier 1 (e.g., SF Bay Area, NYC, Seattle): $131,836 – $164,795Tier 2 (most U.S. metro areas): $114,640 – $143,300 Tier 3 (other cities): $108,908 - $136,135 Final compensation will be determined by experience, scope, and level, and may vary from the posted range.

Compensation: $114,640 USD - $143,300 USD

We need to ensure no duplicate content. The "Compensation:" line appears also in the paragraph; we could keep both but it's duplicate. Might be okay but we could drop the duplicate line. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplicate lines are not substantive new info; they are repeated. We should remove duplicated lines. So we should keep only one occurrence. Let's keep the paragraph with details and maybe drop the separate "Compensation: $114,640 USD - $143,300 USD". But that line is also substantive; it's a summary of the range for Tier 2 (since location remote US). However the paragraph already includes that range. To avoid duplication, we can keep the paragraph and omit the separate line. Thus Pay section: just the paragraph. Check for any other boilerplate: "Why This Role Matters" paragraph - we haven't included that. It's substantive; we should include it maybe under About the Role or as its own section? Could be part of About the Role. We can add a paragraph after the role description: "Why This Role Matters: You’ll build the operational foundation that allows Armada’s experiential portfolio to scale with consistency, efficiency, and excellence. Your work will make every program more predictable, more measurable, and more aligned — giving teams and executives confidence that the details are covered and the experience will deliver. If you love being the operational force behind exceptional experiences, we’d love to meet you." We should include that. Also "You're a Great Fit if You're" bullet list - that's substantive; we could include under Skills or as a separate section like "Great Fit". But we already have Skills and Requirements; we could add a section "Great Fit" but not in the list of headings. The instruction: Prefer a few substantive sections over many thin ones. Could incorporate into Skills or Requirements. However it's about personal traits; could be under Skills as "Great Fit". But