Senior Event Operations Manager

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will lead continuous improvement work focused on process discipline, productivity, and measurable operating gains. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Own end-to-end operational delivery of OTC, from planning to execution
• Lead integrated program planning and operating rhythm
• Serve as the connective tissue across organizational departments
• Translate business objectives into operational plans
• Manage agency and vendor partners effectively
• Oversee OTC budget and financial management
• Lead operational risk and readiness, partnering with stakeholders
• Provide clear executive communications and decision-making support
• Develop the OTC operations team and foster a collaborative culture
• Drive continuous improvement and establish best practices
• Manage on-site operations calmly and effectively

Requirements

• 8+ years in enterprise event operations or experiential marketing
• Proven experience leading large-scale conferences for thousands
• Demonstrated end-to-end operational delivery expertise
• Experience managing large budgets, forecasting, and optimization
• Strong program management across cross-functional teams
• Executive-level communication and stakeholder management skills
• Experience in team leadership and talent development
• Willingness to travel for site visits and execution

Pay

$124,000 – $221,430 annually

Benefits

• Comprehensive health and financial benefits
• Time away and wellness programs
• Focus on employee wellbeing and work-life balance
• Access to competitive compensation packages
• Support for career development and professional growth