Senior Events Manager

About the Role

We are looking for an experienced event professional who can immediately bring leadership, organization, and operational expertise to the Presley Paige Events team, with the potential to grow into a broader department leadership role as the business continues to scale.

Responsibilities

• Oversee multiple events or projects simultaneously from planning through execution
• Build and manage complex production schedules, staffing plans, project timelines, and deadlines
• Manage event or project budgets, including labor costs, outside vendors, rentals, transportation, and other operational expenses
• Make staffing and resource decisions based on workload, project requirements, timelines, and budget
• Oversee event operations, including production, load-in, installation, event execution, strike, and post-event processes
• Create or improve operational systems and processes as the team or organization grows
• Identify capacity constraints and proactively recommend additional staffing, resources, or operational changes
• Provide clear direction in high-pressure, fast-moving environments
• Coordinate effectively across Sales, Creative, Operations, leadership, vendors, and clients
• Evaluate whether an installation successfully reflects an approved mockup, creative concept, and client expectation
• Apply understanding of scale, proportion, color, placement, spacing, balance, and overall presentation
• Identify when execution does not meet the intended creative or quality standard and direct the team toward a solution
• Balance exceptional client service and creative execution with operational realities, team capacity, and profitability
• Anticipate challenges before they impact an event or the team

Strategic Growth Expectations

Someone successful in this role will demonstrate the ability to move beyond managing individual events and begin thinking strategically about the department as a whole, including:

• Team structure and future hiring needs
• Department capacity and workload planning
• Operational systems and scalability
• Labor efficiency and event profitability
• Team development and retention
• Quality standards and consistency
• Cross-functional collaboration
• Long-term growth of the Events division

Qualifications

• 5+ years of professional experience in event production, event management, experiential marketing, event design, large-scale installations, hospitality events, or a related field
• 2+ years of experience directly managing people, with demonstrated ability to lead, develop, delegate to, and hold a team accountable
• Experience overseeing multiple events or projects simultaneously from planning through execution
• Demonstrated experience building and managing complex production schedules, staffing plans, project timelines, and deadlines
• Experience managing event or project budgets, including labor costs, outside vendors, rentals, transportation, and other operational expenses
• Experience making staffing and resource decisions based on workload, project requirements, timelines, and budget
• Strong understanding of event operations, including production, load-in, installation, event execution, strike, and post-event processes
• Experience creating or improving operational systems and processes as a team or organization grows
• Ability to identify capacity constraints and proactively recommend additional staffing, resources, or operational changes
• Strong leadership presence with the ability to provide clear direction in high-pressure, fast-moving environments
• Excellent communication skills and the ability to coordinate effectively across Sales, Creative, Operations, leadership, vendors, and clients
• Strong visual judgment and attention to detail, with the ability to evaluate whether an installation successfully reflects an approved mockup, creative concept, and client expectation
• An understanding of scale, proportion, color, placement, spacing, balance, and overall presentation
• Confidence identifying when execution does not meet the intended creative or quality standard and directing the team toward a solution
• Ability to balance exceptional client service and creative execution with operational realities, team capacity, and profitability
• A proactive, solutions-oriented leadership style and the ability to anticipate challenges before they impact an event or the team
• Valid US Driver's License
• Working mobile smartphone with GPS capabilities and data
• Comfortably use common technology i.e. online calendars and chat programs
• Must be able to lift at least 60lbs
• Must be able to get in and out of delivery van
• Must be comfortable on ladders
• Flexible availability (including nights and weekends)
• Ability to prioritize tasks
• Effective communication
• Willingness to learn

Preferred Qualifications

• Experience managing hourly, part-time, seasonal, freelance, or production-based teams
• Experience with event design, décor, fabrication, experiential activations, large-scale installations, rentals, or other visually driven environments
• Balloon décor experience is a plus, but not required
• Bachelor's Degree

Pay

Starting Salary: $50,000 - $70,000

Benefits

• Health, vision and dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Opportunities for advancement
• Bonus opportunities (supplemental pay)

Schedule

Full-time position with flexibility to work nontraditional event hours when necessary, including some nights, weekends, and early mornings.

About Presley Paige

Presley Paige is Northwest Arkansas' premier balloon decor and celebration company, bringing creativity, fun, and thoughtful details to every occasion. Since expanding into events, we've experienced exponential growth and built a talented team that works together to create top-tier designs and unforgettable celebrations. Our mission is simple: make celebrating fun. We're passionate about creating an inclusive, inspiring place to shop for party supplies, paper goods, gifts, and custom decor that make you smile. We believe the details make the difference and champion celebrating yourself and the people you love. We work hard, have fun, and believe in creating an environment where our team can learn, grow, and do beautiful work together.