Senior Event Sales Specialist

About the role

The Senior Event Sales Specialist plays a crucial role in converting and closing high-value group bookings, ranging from standard social events to large-scale corporate buyouts. This position requires navigating complex multi-stakeholder sales cycles and building long-term relationships with clients.

Responsibilities

• Own the full sales cycle for groups of 13 and above, from initial contact to contract closure.
• Navigate multi-stakeholder decision-making processes and manage longer timelines for larger events.
• Match clients to the right venues, packages, and custom experiences tailored to their needs.
• Develop and expand a portfolio of high-value accounts through consistent prospecting and relationship management.
• Work toward a quarterly quota, paid monthly on a tiered basis, with stronger performance leading to higher earnings.
• Pass leads to the Call Center or Enterprise segments if the lead is under 12 guests or a top corporate account, respectively.
• Lead BEO meetings and ensure flawless event execution from contract signing to celebration.
• Partner with venue operations teams to ensure smooth event execution.
• Manage retention outreach to bring past guests back and pass qualifying leads to the right segment.
• Follow up post-event to deepen relationships and grow repeat and referral pipelines.
• Show up during peak hours, including evenings, weekends, and holidays.

Requirements

• Proven background in group or event sales, hospitality, or a related field, with experience in large or complex events.
• Track record of managing a high-value pipeline and closing deals with multiple decision-makers.
• Confident prospector who builds relationships naturally and follows through consistently.
• Strong communicator and presenter, able to tailor pitches to various audiences.
• Detail-oriented and organized, with experience handling multiple moving parts in large events.
• Feedback-driven and coachable, treating each debrief as an opportunity to improve.
• Comfortable with Outlook, Microsoft Teams, Excel, and GEMS.
• Adaptable, capable of handling diverse scenarios from small social events to large corporate buyouts.

Qualifications

• Experience with video calls and maintaining professional presence required.
• Ability to work independently and as part of a team.
• Knowledge of Lucky Strike's products and services.

Skills

• Excellent communication and presentation skills.
• Strong organizational and time management abilities.
• Ability to build and maintain relationships with clients and stakeholders.
• Proficiency in Microsoft Office Suite.
• Adaptability to handle varying event sizes and types.

Benefits

• Medical, Dental, and Vision plans.
• 401(K) Retirement Plans and Employee Stock Purchase Program.
• Employee Assistance Program (EAP).
• Wellness resources.
• Vacation and Holidays.
• Perks such as bowling, waterpark, and retail discounts.

Pay

Commission-based pay structure with tiered earnings based on performance.

Schedule

Flexible schedule with emphasis on peak hours, including evenings, weekends, and holidays.