Senior Event Producer

Founded in San Francisco in 2010, Off the Grid has been an innovator in changing where and how food is consumed by transforming underutilized and temporary spaces into community gathering places. Through public markets, corporate dining services and catering options, Off the Grid brings communities together around food while increasing economic opportunity for interesting and delicious food entrepreneurs. Acclaimed for reinvigorating the Bay Area street food scene through its weekly public events that feed thousands weekly, Off the Grid also offers a suite of products and services, including catering events from 100-10,000.

About the role

Off the Grid’s Senior Event Producer (SEP) is a full-time position responsible for leading our most complex and large-scale event operations. A natural communicator and organizer, the SEP cares deeply about engaging clients and guests to design experiences aligned with our company values—whimsical and well-executed from start to finish. The SEP will be the point person for planning, curating, and on-site leadership of events throughout the Bay Area.

This role requires a detail-oriented, organized individual who can think on their feet with poise and polish. The SEP must be a natural multitasker who takes ownership and pride in creating unique food experiences that wow clients and impress guests. Passion for food and the food community we support is essential.

The SEP works closely with Off the Grid’s Sales Team and Account Executives to ensure excellence in execution across the client’s journey—from initial contact through event close—including client communications, event logistics, permitting, vendor management, and onsite production. The role leads a team of onsite event producers and reports directly to the Catering Operations Manager.

The Senior Event Producer is expected to demonstrate exceptional problem-solving skills, particularly when navigating the complexities of large-scale, high-profile events and conferences. The role may also involve designing and executing Off the Grid’s public event experiences. A proactive approach to anticipating challenges and addressing issues through organization, communication, and onsite management is critical.

The ideal candidate will possess strong interpersonal skills, allowing them to effectively manage client expectations, negotiate with vendors, and lead a diverse team with confidence and respect. Adaptability and resourcefulness are key, as the role requires making critical decisions in real-time to uphold the standard of excellence Off the Grid is known for.

This is a hybrid position based out of our Russian Hill office in San Francisco, requiring a Monday-Friday schedule with frequent nights and weekends as needed for event production. In-office days are Tuesdays and Wednesdays from 9 AM to 5 PM.

Responsibilities

• Oversee the design and execution of full production plans for onsite and offsite services, including budgets, event experience design, catering, rentals, production schedules, timelines, and floor plans.
• Collaborate with sales, operations, creative, and production teams to project-manage public and private events from inception through on-site execution and post-project wrap-up.
• Maintain records of event and department-related expenses.
• Develop layouts for small and large-scale events, focusing on aesthetic, flow, and functionality.
• Ensure flawless execution, quality of service, and timely delivery of all event components, properties, and materials on-site.
• Collaborate with creators and vendors, both in-house and third-party, to efficiently and respectfully deliver services.
• Build and maintain relationships with existing talent, partners, and stakeholders to uphold brand excellence, client satisfaction, and increased sales opportunities.
• Enforce third-party compliance with licenses, insurance, City and Fire Codes, and other permitting requirements.
• Produce large-scale, complex events such as multi-day events and conferences.
• Work with the Accounting team and support clients on planning, execution, and post-event reporting while maintaining consistent communication with all involved.
• Negotiate contracts and agreements with third-party vendors and team contractors.
• Create and maintain project plans, timelines, and budgets for each event, increasing revenue by managing vendor contracts to stay within budget.
• Develop and manage resources, staffing, signage, menu development, décor, permitting, food & beverage, and graphics.
• Develop and track project schedules, agendas, and event flows as needed.
• Develop and manage customer expectations through clear communication, hospitality, and professionalism.
• Maintain relationships with high-value customer contacts to create repeat business.
• Proactively address and escalate customer complaints and concerns, engaging in client recovery meetings on a case-by-case basis.

Requirements

• 4+ years of full-time event planning and/or catering logistics experience.
• Bachelor’s Degree is a plus.
• Proficient experience in Excel and Google Sheets is required; experience in Salesforce or similar CRM systems, Google Suite, and Canva is a plus.
• Up to 70% travel may be required.
• Must have a reliable source of transportation to and from home, office, and events.

Skills

• Event planning and/or catering production and management.

Work Environment

The worker is subject to both environmental conditions, with activities frequently occurring inside and outside.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job:

• Regularly required to talk or hear; sit; stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• Specific vision abilities required include close visual acuity to perform activities such as viewing a computer terminal and extensive reading.
• Occasionally lift and/or move up to 20 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.