Senior Event Planning Manager
Hyatt Regency Jacksonville Riverfront · Jacksonville, FL · 1 mo ago
On-siteCustomer ServiceFull-time
Responsibilities
- Administering the Sales agreement
- Detailing all Food, Beverage and A/V needs
- Managing room blocks and pick up
- Billing instructions and final review
- On-site contact for all events
- Host hotel tours
- Maintain strong customer relationships
- Participate and may lead event meetings, and other staff meetings
- Work as a team member with the sales and events staff
- Provide guidance and mentorship to Event Managers, Administrative Assistants and Event Concierges
- Handle key accounts and high-profile events
Qualifications
- Proven ability to plan, implement and oversee assigned conferences, events, and hotel room blocks
- A true desire to satisfy the needs of others in a fast-paced environment
- Engaged team player, focused on individual as well as team goals and results
- Refined verbal and written communication skills
- Promptly follow-up on all customers' needs and inquiries in an efficient and expedient manner
- A minimum of 6 years of hotel, events, or food and beverage sales or planning experience preferred
- Prefer a four-year hospitality degree or equivalent experience
- Proficient in general computer knowledge