Senior Escrow Officer

Advocus National Title Insurance Company, formerly Attorneys' Title Guaranty Fund, Inc. (ATG), is a title insurance underwriter and settlement service provider based in Chicago with roots going back to 1964. Since 2023, Advocus has been expanding beyond its Midwestern foundation to serve agents and clients in many states. Title insurance safeguards property buyers and lenders against financial loss or legal disputes from hidden defects in a property's ownership history, covering pre-existing issues such as forgery, unrecorded liens, unpaid taxes, or missing heirs. The company has maintained a Financial Stability Rating® of A' (A Prime), Unsurpassed, from Demotech, Inc. since 1995, the highest rating awarded to a regional title insurance underwriter in the United States.

As part of Advocus National Title Agency's expansion into Texas, the company is building a premier residential title and escrow operation with its first direct office in the Dallas market. The goal is to establish a high-performing team that delivers exceptional service while becoming a trusted partner to Realtors, lenders, builders, and consumers throughout Texas. To support this growth, Advocus is seeking experienced Escrow Officers and Escrow Leadership professionals excited about helping build something from the ground up—individuals who not only excel at managing residential purchase transactions, but who also have an entrepreneurial mindset and a passion for growing a business.

Position Overview

The Senior Escrow Officer is a hybrid role responsible for managing residential purchase transactions from contract through closing while delivering an outstanding customer experience. In addition to managing escrow files, this individual will play an active role in business development, community engagement, and expanding Advocus' presence throughout the Dallas market. Candidates with leadership experience will also have the opportunity to recruit, mentor, and lead an escrow team while helping establish operational best practices and supporting future expansion throughout Texas.

Key Responsibilities

• Manage residential purchase transactions from opening through post-closing.
• Coordinate with buyers, sellers, Realtors, lenders, builders, attorneys, and other transaction partners.
• Review contracts, title commitments, lender instructions, and closing documents for accuracy and compliance.
• Prepare settlement statements, Closing Disclosures, escrow instructions, and closing packages.
• Conduct closings while providing exceptional customer service.
• Maintain escrow accounting, file integrity, and compliance with Texas regulations and underwriter guidelines.
• Resolve title, funding, and closing issues efficiently and professionally.
• Meet production, quality, and customer service expectations.

Business Development Expectations

This position is much more than an escrow operations role. Advocus is looking for professionals who enjoy building relationships and growing a business. Ideal candidates will:

• Bring an existing book of business and strong relationships within the local market.
• Actively cultivate relationships with Realtors, mortgage lenders, builders, attorneys, and other referral partners.
• Participate in networking events, industry associations, and community organizations.
• Partner with Advocus sales leadership to expand market share and increase transaction volume.
• Represent Advocus as a trusted title and escrow resource throughout the Dallas market.

Leadership Responsibilities

Leadership candidates may also:

• Recruit, coach, and mentor escrow professionals.
• Build and lead a high-performing office culture.
• Establish operational workflows and service standards.
• Partner with executive leadership on strategic growth initiatives.
• Monitor office performance, customer satisfaction, and operational results.
• Help identify future expansion opportunities throughout Texas.

Qualifications

• Five or more years of Texas residential purchase escrow experience preferred.
• Proven experience successfully handling residential purchase transactions.
• Established relationships with Realtors, lenders, builders, and referral partners.
• Demonstrated ability to develop and grow a book of business.
• Strong knowledge of Texas title insurance, escrow procedures, and settlement practices.
• Excellent communication, organizational, customer service, and problem-solving skills.
• Ability to manage multiple transactions while maintaining exceptional attention to detail.
• Leadership or branch management experience preferred for leadership roles.
• Texas Title Agent License and/or Texas Notary Public preferred, required.

Minimum Experience and Educational Requirements

• Bachelor's degree or other professional licensing preferred.
• Seven years of proven managerial or supervisory experience.
• Broad knowledge of title insurance and real estate conveyance procedures.

Benefits

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g., legal planning assistance; identity theft protection; pet insurance; wellness resources).