Senior ERP Technical Analyst

Responsibilities

• Oversees the implementation, maintenance, and optimization of the ERP system (Prophet21 and Microsoft Dynamics) to ensure it meets the organization's needs.
• Understands current business processes and workflows to identify areas for improvement and recommend solutions.
• Works closely with stakeholders to gather and document business requirements / technical specifications and translates them into ERP system configurations, customizations and integrations.
• Led and manages ERP-related projects, ensuring they are completed on time and within budget.
• Develops and implements customizations, enhancements, and integrations with other business applications to meet business requirements.
• Provides ongoing support to ERP system users by troubleshooting issues and resolving system-related problems.

Qualifications

• 10+ years of experience working with ERP systems (e.g., Prophet21, Microsoft Dynamics, others) in the manufacturing and/or distribution industries.
• Bachelor’s degree in Information Systems Management, Computer Science, Business Administration, or a related field.
• Proven experience in planning and leading ERP implementations, upgrades and enhancements in the manufacturing and/or distribution industries.
• Strong technical knowledge of ERP systems (e.g., Prophet21, Microsoft Dynamics).
• In depth knowledge of ERP architecture and integration methodologies.
• Strong proficiency in SQL, database management, programming languages relevant to ERP systems (including APIs and system integrations).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills with the ability to work collaboratively with cross-functional teams.
• Detail-oriented and highly organized with a focus on providing a high level of customer service.