Senior Enterprise Risk Management (ERM) Specialist

About the Company

Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. The company aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs, and a dedicated care team.

About the Role

The Senior Enterprise Risk Management (ERM) Specialist is a key leader within the Company’s risk management function, responsible for the design, execution, and continuous enhancement of the enterprise risk management framework. This role focuses on Own Risk and Solvency Assessment (ORSA) leadership, enterprise-wide risk assessments, and risk reporting to executive management, the Board of Directors, and regulators. The Senior ERM Specialist serves as a subject-matter expert on health insurance ERM expectations and acts as a central point of coordination across actuarial, finance, compliance, legal, internal audit, and business leaders. The role provides independent risk insight, ensures regulator-ready documentation, and translates complex risk information into actionable intelligence to support strategic decision-making in a highly regulated health insurance environment.

Responsibilities

• Lead the annual enterprise risk assessment cycle and oversee ongoing risk identification, evaluation, and monitoring across the organization.
• Own and maintain the enterprise risk register, including risk statements, inherent and residual risk ratings, controls, mitigation strategies, and ownership.
• Provide guidance on alignment of enterprise risks with the Company’s risk appetite, tolerances, and limits, and escalate material deviations.
• Identify and assess emerging risks across regulatory, operational, financial, technology, and strategic domains.
• Serve as a primary owner or co-owner of the Company’s ORSA program, including planning, execution, and annual reporting.
• Draft, review, and refine the ORSA Summary Report to ensure alignment with NAIC expectations and regulatory guidance.
• Coordinate with actuarial and finance teams on stress testing, scenario analysis, capital management, and liquidity risk.
• Support regulatory inquiries, examinations, and follow-up activities related to ORSA filings.
• Prepare and present enterprise risk reporting, dashboards, and materials for senior management and Board or Board committees.
• Translate complex risk data into clear, decision-oriented executive communications.
• Support development and alignment of Form F (Enterprise Risk Report) and other enterprise-level regulatory disclosures.
• Ensure consistency across ERM, ORSA, and Model Audit Rule (MAR)-related governance and reporting.
• Act as a trusted risk advisor to business leaders and operational stakeholders.
• Coordinate ERM activities with Internal Audit, Compliance, Legal, Finance, and Actuarial teams.
• Promote a strong risk culture emphasizing accountability and informed decision-making.
• Mentor junior ERM staff or support risk owners in strengthening risk practices.
• Evaluate and enhance ERM methodologies, frameworks, and reporting tools.
• Monitor regulatory developments and industry best practices related to ERM and ORSA.
• Support long-term ERM maturity planning and sustainability.

Requirements

• Bachelor’s degree in Risk Management, Finance, Accounting, Business, Actuarial Science, or a related field.
• Six (6) or more years of progressive experience in enterprise risk management, internal audit, compliance, or related roles within the health insurance industry.
• Demonstrated ownership-level experience with ORSA, including report drafting and regulator interaction.
• Strong knowledge of health insurance regulatory frameworks and NAIC ERM principles.
• Ability to work independently, exercise professional judgment, and influence senior stakeholders.

Preferred Qualifications

• Experience with Medicare Advantage or multi-state insurance holding company structures.
• Familiarity with Model Audit Rule (MAR), Form F, and CGAD requirements.
• Professional certifications such as CRMA, CRM, CPA, CIA, CFE, or actuarial credentials.

Member-Centric Impact

The Compliance Department and Enterprise Risk Management exist to protect our members by proactively identifying risks and maintaining rigorous oversight to ensure our organization operates in line with regulatory standards, ethical behavior, and accountability. Compliance and ERM, through proactive organizational oversight, champion processes that foster regulatory compliance and enhance member safety, privacy, and trust. Our commitment to doing what’s right helps create a reliable, respectful, and member-focused experience for all individuals we serve.

Benefits

• A competitive salary based on the market.
• Medical, Dental, and Vision coverage.
• Employer-Paid Life Insurance.
• Paid Maternal Leave.
• Paid Paternal Leave.
• 401(K) match up to 4%.
• Paid-Time-Off.
• Employee Assistance Programs.
• Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, and ID Protection.

The role may involve occasional travel to the corporate office and participation in company engagements.