Senior Enterprise Account Manager

Your team

You’ll work with Frontify’s commercial teams, including our Sales, Customer Success, and Revenue Operations teams. They’re international, motivated, collaborative, and based throughout Europe and New York.

Your mission

As a Senior Enterprise Account Manager, your focus will be on building and strengthening strategic relationships with Frontify’s most valued enterprise customers across North America. You’ll join a newly established team, giving you a unique opportunity to shape how we work, influence our approach, and create a lasting impact on Frontify’s growth.

Your Responsibilities

• Own expansion and renewal based targets, with a focus on upsells/cross-sells.
• Manage a portfolio of enterprise customers across the US, driving revenue growth and retention.
• Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives.
• Build and maintain strong relationships with key stakeholders, from operational users to C-level executives.
• Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach.
• Negotiate contracts with a focus on long-term partnership health and sustainable growth.
• Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences.
• Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices.

Your story

• You're able to work on-site at our New York City office in Soho twice a week.
• You bring 6+ years of B2B SaaS experience in enterprise account management or sales.
• You have a proven record of success managing and expanding large, complex customer relationships within the US market.
• You’re interested in working with enterprise marketing, brand, or creative technology solutions.
• You build strong, trust-based relationships with senior stakeholders, including VP- and C-level decision-makers.
• You combine strategic thinking with commercial acumen and a deep focus on customer value.
• You operate comfortably and autonomously in a specialized, high-expectation environment, taking ownership of complex workflows and driving initiatives forward with minimal oversight.
• You thrive in collaborative environments, partnering seamlessly with Product, Marketing, and Customer Success teams to deliver cohesive customer outcomes.

Pay and Benefits

$215,000 - $250,000 a year
Compensation: Base salary ranges from $130,000 - $150,000 With base and commission included, from $215,000 - $250,000
OTE + benefits (60/40 split)
Pay range varies depending on qualifications and experience
Provided compensation range is specific to the state of NY’s labor market and may vary for employees living in other areas