Senior Enterprise Account Manager

About the role

A company dedicated to human transformation seeks a dynamic Sales Consultant to join its team. This role involves driving account strategy and growth, nurturing enduring customer relationships, and managing internal relationships effectively.

Responsibilities

• Develop account strategy in close conversation with customer executives and BetterUp leadership.
• Own expansion and renewal targets for named accounts.
• Develop new relationships in strategic accounts through prospecting, networking, and partnership with BetterUp marketing team.
• Lead commercial conversations with customers, ensuring end-to-end success of the contracting process.
• Navigate complex, matrixed organizations and identify champions internally.
• Consult and coach customers on Talent and HR strategy and demonstrate how BetterUp aligns to their business objectives.
• Serve as a primary point of contact to drive member engagement and demonstrable results.
• Work with the post-sales team, CSM, DM, to ensure optimal communications and alignment including collaboration on account strategy, account opportunities, politics, stakeholder identification, member utilization and adoption.
• Apply AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance.
• Use AI-generated insights and data analysis to quantify impact on client outcomes and inform strategic account recommendations.

Requirements

Minimum of 10 years sales experience, with 5+ years of enterprise consultative selling. Track record of over-achieving, consistently ranking in the top 10-20% of the company. Experience personally leading and closing 6+ month, multi-buyer, $1M+ deals. Unrelenting drive to learn, succeed, and lead by example. Prior experience selling into CHRO and Heads of L&D/Talent/Transformation work (ideal, not required). Exceptional executive presence (selling to CXO), compelling written and verbal communication. High emotional intelligence (EQ) that drives empathy, strong influence, negotiation, and problem-solving. Technical proficiency and specifically skilled using Salesforce to manage sales cycles. Ability to adapt and iterate on your sales motion in a startup selling environment.

Qualifications

Unmatched passion for transforming lives through work. Strong interpersonal skills and the ability to build meaningful relationships. Proven track record of success in sales and account management. Familiarity with AI-driven tools and their integration into sales strategies. Excellent organizational and time management skills. Willingness to continuously learn and grow within a fast-paced, innovative environment.

Skills

Enterprise sales experience, particularly in B2B consulting. Strong understanding of AI and its applications in sales and customer service. Excellent communication and negotiation skills. Ability to work independently and as part of a team. Proficiency in Salesforce and other CRM systems. Strong analytical and problem-solving skills.

Benefits

Access to BetterUp coaching; one for you and one for a friend or family member. Competitive compensation plan with opportunity for advancement. Medical, dental, and vision insurance. Flexible paid time off. All federal/statutory holidays observed. Four BetterUp Inner Work days. Five volunteer days to give back. Learning and Development stipend. Company-wide summer and winter breaks. Year-round charitable contribution of your choice on behalf of BetterUp. 401(k) self-contribution. Equal employment opportunity (EEO) policy. Commitment to diversity and inclusion.

Pay

The base salary range for this role is $165,600 – $207,000 for New York City, SF Bay Area and $149,040 – $186,300 for any other US-based location. This range may be modified in the future.

Schedule

This role is hybrid, with employees expected to be available to work from one of the company's office hubs at least two days per week, or eight days per month. Hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA metro area.