Senior Enterprise Account Executive

About Us

Trustpilot is a profitable, high-growth FTSE-250 company with a mission to become the universal symbol of trust. We run the world's largest open customer review platform, empowering businesses through authentic customer feedback. Our team is a vibrant mix of multinational customer experience specialists who thrive on collaboration, problem-solving, and out-of-the-box thinking. With over 1,000 employees across vibrant office locations worldwide and more than 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

About the Role

As a Senior Enterprise Account Executive at Trustpilot, you’ll be part of a dynamic Sales team filled with hard-working and motivated professionals who share a passion for delivering exceptional support and value to our diverse customer base. You’ll direct the full sales cycle from inception to close, strategically guiding enterprise clients through each stage while focusing on high-priority Tier 1 accounts. This role is foundational to our organization, contributing to the development and refinement of our sales frameworks and operational strategies.

Responsibilities

• Direct the full sales cycle from inception to close, strategically guiding enterprise clients through each stage of the process focusing on high-priority Tier 1 accounts.
• Act as a foundational builder for our organization, contributing to the development and refinement of our sales frameworks and operational strategies.
• Uncover and capture new vertical opportunities by translating Trustpilot’s value into high-growth greenfield markets.
• Conduct outbound sales calls and meetings with C-level executives across various industries, building strong relationships and driving interest with the support of the Enterprise ADR Team’s lead generation efforts.
• Drive accurate and ambitious forecasting by maintaining and managing your pipeline efficiently using Salesforce.
• Achieve and consistently exceed quarterly sales goals while driving revenue growth for the Enterprise segment.
• Collaborate with cross-functional teams to ensure a smooth transition for clients from sales to implementation.

Requirements

• Extensive inside sales experience in a fast-paced and growing environment, preferably in SaaS or technology sectors.
• Embrace a "challenger" mindset, leveraging your deep industry expertise to iterate on our sales processes and drive the evolution of our Enterprise function.
• Deeply skilled in comprehensive discovery and navigating complex organizations, with a focus on cultivating trust-based momentum to drive contract value and improve the customer journey.
• Proven ability to qualify leads, reach the right contacts, prioritize your pipeline, and successfully close deals.
• Strong understanding of the organizational structure within upper mid-size to large enterprises, enabling effective navigation of sales processes.
• Ability to thrive in a performance-oriented environment with a focus on achieving efficient sales cycles and driving high initial contract value.
• Familiarity with e-commerce, online marketing, and social media trends that can enhance sales strategies and client engagement.

Benefits

• A competitive base salary ranging from $124,000-$144,000 gross per year plus a competitive commission structure.
• A range of flexible working options to dedicate time to what matters to you.
• 20 vacation days + 2 personal days + 10 paid holidays per year.
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist.
• Full health insurance.
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary.
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health.
• Paid parental leave for employees who have been employed for over 6 months with full scope of benefit after 12 months.
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• A friendly, fun, and open office complete with an onsite gym, gaming room, and fully stocked fridge with ever-changing snacks and drinks.
• Communal lunch, extra treats, and events in the month—think ice cream carts, coffee bars, and massages.