Senior Engineering Manager, DevOps

About the role

NinjaOne is seeking a Senior Engineering Manager, DevOps to lead our Build & Release Engineering and Developer Platform initiatives. Key responsibilities include defining and executing on CI/CD pipelines, scaling cloud-native build platforms, and establishing self-service infrastructure platforms.

Responsibilities

• Define and execute on the vision and OKRs for CI/CD pipelines, build systems, and release automation frameworks
• Arcitect and scale cloud-native build platforms and standardized end-to-end CI/CD workflows (pre-merge → deploy → rollback)
• Lead adoption of Infrastructure as Code (IaC) (CDK, Terraform, Ansible) and build self-service infrastructure platforms
• Establish golden paths, reusable pipeline templates, and policy-as-code to ensure consistency, security, and compliance
• Implement progressive delivery strategies (blue/green, canary, feature flags) with automated rollback and release orchestration
• Improve delivery performance using DORA metrics (deployment frequency, lead time, change failure rate)
• Enhance developer experience by reducing build times, eliminating flaky pipelines, and enabling ephemeral environments
• Build and scale a high-performing DevOps / Build Engineering team, driving a culture of automation and continuous improvement
• Partner with Engineering, Product, and Security to align on roadmaps, DevSecOps practices, and platform strategy
• Establish observability and operational insights across pipelines (metrics, logs, tracing) to identify bottlenecks and optimize performance
• Other duties as needed

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 7+ years of engineering management experience and 10+ years in DevOps, software, or infrastructure engineering
• Strong expertise in CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, CircleCI) and build systems/artifact management (Bazel, Gradle, Maven, npm)
• Hands-on experience with Infrastructure as Code (CDK, Terraform, Ansible) and cloud platforms (AWS, Azure, or GCP)
• Familiarity with containerization and orchestration (Docker, Kubernetes) and progressive delivery strategies
• Proficient in programming/scripting (Python, Go, Java, or Typescript preferred)
• Strong foundation in DevOps and platform engineering practices, with a focus on automation and self-service platforms
• Data-driven mindset with experience using metrics (e.g., DORA) to drive continuous improvement
• Proven leadership skills with the ability to mentor teams, influence stakeholders, and communicate effectively
• Ability to balance execution and long-term platform strategy

About You

We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement.

About Us

NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

Additional Information

This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.