Senior Engineer: Tier 3 - (On-site)

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to clients. With elite engineering and dynamic innovation, we help IT executives and organizations achieve competitive advantage through Integrate, Automate, Innovate. Our culture combines the agility of a startup with the scalability of a mature business, fostering growth and enjoyment among our employees.

About the role

The Senior Engineer will provide expertise and consulting services for IT infrastructure projects. This role requires deep technical expertise in networking and systems administration, influencing and guiding both internal teams and client stakeholders through complex system upgrades and architectural changes.

What You’ll Do

• Serve as lead for on-site and remote technical management at customer locations.
• Provide mentorship to the on-site professional services engineering team.
• Deliver expert on-site support for networking and systems administration in alignment with the client’s IT upgrade initiatives and system conversions.
• Provide strategic consultation and expert technical guidance in IT infrastructure planning, engineering, and architecture.
• Evaluate and advise on the impact of IT strategies on infrastructure capabilities.
• Assess and advise on the impact of IT strategies, offering recommendations on system design, including analysis of risks, costs, and benefits.
• Collaborate with internal stakeholders and third-party vendors to troubleshoot and resolve complex system issues.
• Lead and support the technical implementation of infrastructure solutions to meet client IT enhancement goals.
• Lead technology engineering efforts by providing direction and insight to improve efficiency, ensure quality, and support the successful delivery of services and customer deployments.
• Serve as a subject matter expert and trusted advisor to influence project outcomes and drive team performance.

Required Skills and Experience

• Bachelor’s degree from an accredited university required or equivalent years of experience.
• A minimum of 6 years of experience in hands-on experience in IT infrastructure, networking, and systems administration.
• Strong understanding of networking technologies, system architecture, and cloud infrastructure.
• Strong understanding of low-voltage cabling and data center configuration best practices.
• Excellent problem-solving skills and the ability to manage multiple technical projects simultaneously.
• Outstanding communication and collaboration abilities with a strong client-service orientation.
• Ability to travel domestically up to 85% - 90% of the time.

Physical Demands

• This role blends active movement with desk-based responsibilities.
• Candidates should be comfortable with standing and walking for long stretches, lifting items up to 65 to 200 pounds, navigating stairs, and placing objects overhead.
• Occasionally working from ladders when tasks require elevation.
• Sitting for extended periods while handling administrative or computer-related tasks.
• Reading printed documents and screens with clarity, including close-up work and adjusting focus as needed.
• Communicating effectively in person and by phone, with clear hearing and speech.

Work Environment

• The job takes place in environments where animals are present, which may involve exposure to pet dander, medical tools, and related substances.
• Travel by car and air (up to 75%) is required.
• An employee will often be surrounded by coworkers and clients, with frequent conversations happening nearby.
• Noise levels and indoor temperatures may fluctuate depending on the setting.

Perks

• Comprehensive medical, dental, and vision plans for you and your dependents.
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability.
• Competitive Compensation.
• Training and development programs.
• Major offices stocked with snacks and beverages.
• Collaborative and cool culture.
• Work-life balance and generous paid time off.

Our Commitment

• We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
• We are committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow.
• We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
• We are an equal opportunity employer and do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.