Senior Engineer: Tier 3 - (On-site)

About the role

The Senior Engineer will provide expertise and consulting services for IT infrastructure projects. This position will provide deep technical expertise in networking and systems administration, as well as the ability to influence and guide both internal teams and client stakeholders through complex system upgrades and architectural changes.

Responsibilities

• Serve as lead for on-site and remote technical management at customer locations.
• Provide mentorship to the on-site professional services engineering team.
• Deliver expert on-site support for networking and systems administration in alignment with the client’s IT upgrade initiatives and system conversions.
• Provide strategic consultation and expert technical guidance in IT infrastructure planning, engineering, and architecture.
• Evaluate and advise on the impact of IT strategies on infrastructure capabilities.
• Assess and advise on the impact of IT strategies, offering recommendations on system design, including analysis of risks, costs, and benefits.
• Collaborate with internal stakeholders and third-party vendors to troubleshoot and resolve complex system issues.
• Lead and support the technical implementation of infrastructure solutions to meet client IT enhancement goals.
• Lead technology engineering efforts by providing direction and insight to improve efficiency, ensure quality, and support the successful delivery of services and customer deployments.
• Serve as a subject matter expert and trusted advisor to influence project outcomes and drive team performance.

Requirements

• Bachelor’s degree from an accredited university required or equivalent years of experience.
• A minimum of 6 years of experience in hands-on experience in IT infrastructure, networking, and systems administration.
• Strong understanding of networking technologies, system architecture, and cloud infrastructure.
• Strong understanding of low-voltage cabling and data center configuration best practices.
• Excellent problem-solving skills and the ability to manage multiple technical projects simultaneously.
• Outstanding communication and collaboration abilities with a strong client-service orientation.
• Ability to travel domestically up to 85% - 90% of the time.

Qualifications

• Valid Driver's License is required.

Skills

• Technical Expertise in Networking and Systems Administration
• Strategic Consultation and Technical Guidance
• Collaboration and Problem Solving
• Communication and Client Service Orientation
• Travel and Remote Work Experience

Benefits

• Comprehensive Medical, Dental, and Vision Plans
• 401(k) Retirement Plan with Employer Match
• Health Savings Account
• Life Insurance
• Long-Term Disability
• Training and Development Programs
• Snacks and Beverages Provided
• Cool Culture and Work-Life Balance
• Generous Paid Time Off

Pay

Estimated Pay Range: $125,000 USD - $150,000 USD

Schedule

This role requires a 100% Onsite presence with heavy travel.