Senior Engineer, Key Account Technology

Responsibilities

• Responsible for process application NPI (New Product Introduction), product improvements, and product modifications for key product unit (KPU) installed base
• Develop and maintain relationships with key customers.
• Responsible for managing all the technical account aspects of customers
• Responsible for resolution of New process escalations in the field during NPI stage
• Responsible for defining and implementing BKM process for all process applications – including standards, specs, and recipes, installed base performance
• Support highly engaged working relationship between KAT department, ASM’s customer account teams and customers’ engineers to ensure all customer needs and requirements are understood and addressed
• Drive close cooperation with multiple internal stakeholders, especially with Process Development teams, Business Development Team, Account Teams, Engineering and Global Product Management (GPM)

Qualifications

• 5+ years (or 3+ years with Ph.D.) experience in the semiconductor wafer processing or capital equipment industry
• Master’s degree (or above) in material science, physics, chemical, mechanical or electrical engineering, or related field
• Related work experience can include process engineering, technical marketing, or product support
• Proven ability to drive continuous improvement across operations
• Able to build long term relationships of trust with customers
• Strong written and verbal communication skills including excellent presentation and influencing skills
• Semiconductor experience should be primarily focused on PECVD.
• Experience in work function, metallization, silicides, and electrodes in logic or memory is preferred

Attributes

• Self-starter with high energy and strong work ethic
• Highly motivated and results driven
• A proactive change agent
• A strategic thinker with the ability to implement and drive tactics, strong at execution
• A problem solver – communication comes naturally when solving problems and addressing roadblocks.
• Able to independently make and execute decisions in a timely manner, leading people accordingly
• Ability to lead and influence others across cultures
• Highly collaborative and able to manage conflict

Travel

• Flexibility to travel up to 30% of the time (internationally)