Senior Engineer, Document and Risk Management Systems

About the role

The Senior Engineer, Document & Risk Management Systems is responsible for managing the ownership of configuration, deployment, management and administration of certain third-party enterprise systems and custom in-house applications/services, both on-prem and in the Cloud. The role provides technical leadership for the support and implementation (and upgrades) of those applications and their related environment/servers (both on-prem and Cloud), with a particular focus on key legal enterprise platforms such as iManage and Intapp and their associated integrations and APIs.

Responsibilities

• Installation, management and technical ownership of both MS-Windows and Linux based application/web/database servers (both on-prem as well as Cloud)
• Implementation of applications to DBMS Servers (MS-SQL Server, Linux etc)
• Implementation & Third-Level support for critical Third-party and custom enterprise systems
• Develop/enhance and enforce Firm standards and policies as it relates to Software Management and Deployment
• Coordinate scheduling of maintenance tasks needed to ensure Application availability and optimization
• Ensure data integrity and availability through implementation of security, backup, and recovery plans and controls
• Interface with legal and administrative staff to understand business needs and assess, coordinate, and oversee deployment of solutions while providing technical leadership
• Assure that a clear planning process is followed, including a well-defined scope of deliverables, and a continuous communication process to manage client expectations
• Proactively report project risks and deliverable issues to superiors and clients for immediate mitigation or resolution
• Maintain and assist with Vendor relations
• Work with Business teams to develop and direct multi-year roadmaps of critical applications
• Continually enhance technical skills through training, seminars, and education in new server-side technologies and environments

Qualifications

• Strong hands-on experience in administration of MS-Windows and Linux application server(s) – App/Web and Database servers
• Experience in writing Powershell scripts used for app/system deployment and administration tasks
• Experience deploying and utilizing APIs, including Web services (REST), RPC protocol
• Experience with Application Architecture including Cloud Applications and Integrations; in Hybrid & Multi-Cloud Deployments
• Experience with Application/Server/Performance Troubleshooting
• Experience with Web Site Management (IIS & Apache)
• Experience with performance monitoring, database optimization, and index utilization
• Demonstrate excellent written and verbal communications skills and ability to facilitate work efforts
• Demonstrate ability to work productively with a wide range of people. Ability to effectively present information to customers and senior management
• Ability to manage project commitments to ensure that the project comes in on time and within budget
• Experience with the following technologies a definite plus:
  • iManage (Cloud and on-prem), including configuration, administration, upgrades and integration via APIs
  • Intapp Walls (Cloud and on-prem), Intapp Open, Intapp Activity Tracker
  • DBMSs
  • SSRS
  • Integration platforms – Boomi, Integration Builder
  • API Tools – Python, Postman, R
  • Monitoring/Auditing tools – Solar Winds, SQL Sentry, Splunk, CyberArk
• Experience integrating AI services or platforms with legal-specific applications (for example iManage, Intapp or related systems) through APIs, web services or middleware
• Hands-on experience developing or supporting APIs in the legal or professional services space, including secure integration patterns, authentication/authorization and data governance considerations
• Knowledge of AI concepts and how they apply to application integration, including AI-driven routing, automation and optimization of enterprise processes

Pay

The New York hiring range for this role is $133,600 – $200,400.