Senior Engineer, Application Engineering

Responsibilities

• Design, plan and implementation of integrated solutions
• Tune systems for maximum available performance
• Respond to and assist in production operations in a 24/7 environment
• Troubleshoot and resolve issues both proactively and as discovered
• Application support and administration for SWIFT, IBM MQ, IBM Sterling Integrator, File Gateway, Tableau, and other applications
• Manage application configurations, patch Levels and Evolution Paths
• Provide technical analysis, resolve problems, and propose solutions
• Support to and coordinate with developers, operations staff, release engineers, and end-users
• Education and mentorship of team members and operations staff
• Participation in a weekly on-call rotation for after-hours support and change events

Requirements

• Bachelor’s degree in CIS or equivalent experience in Systems Engineering/Information Technology
• 5+ years proven experience with third party application support (SWIFT, IBM MQ)
• Strong initiative to learn and assimilate new software/technologies and improve business processes
• Demonstrated Fundamental knowledge of Linux Operating Systems (RedHat variants preferred)
• Demonstrated Fundamental knowledge of Windows Operating Systems (2019+)
• Fundamental understanding of the SDLC processes, and tools (GIT, Puppet, etc.)
• Fundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod)
• Functional Scripting Knowledge (Perl, BPML, JavaScript, Bash, Python, PowerShell and/or others)
• Top-tier analytics and problem solving
• Ability to work in a fast-paced service-oriented team environment
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources

Qualifications

• Desired Experience in automation tool development and methodologies, like Ansible and Puppet
• Strong understanding of project management, organization, and time management
• Experience with IBM Sterling Integrator and/or MQ
• Experience with Tableau
• Basic understanding of SQL Database concepts (Oracle, MySQL)
• Experience with LDAP systems

Skills

• Linux Operating Systems (RedHat variants preferred)
• Windows Operating Systems (2019+)
• SDLC processes and tools (GIT, Puppet, etc.)
• Operational Concepts (DR, BCP, Prod vs. Non-Prod)
• Functional Scripting Knowledge (Perl, BPML, JavaScript, Bash, Python, PowerShell and/or others)
• Project Management, Organization, and Time Management
• Automation Tool Development and Methodologies (Ansible and Puppet)
• IBM Sterling Integrator and/or MQ
• Tableau
• SQL Database concepts (Oracle, MySQL)
• Ldap Systems

Benefits

Illinois Base Salary Range: $113,300 - 140,000 USD
New York Base Salary Range: $135,000 - 159,700 USD

Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.