Senior Engagement Manager - Utilities

About the role

Infosys is seeking a Senior Engagement Manager – Client Services for its Utilities vertical. The Senior Engagement Manager will lead all client interfaces within the assigned account, working with Group Managers to build the account plan and responsible for client management based on the account plan. Typically, the Senior Client Partner handles a single account or part of a large account with a P&L of $50M+.

Responsibilities

• Client relationship management and business development: manage client relationships, build a portfolio up to $50M+, own the opportunity management cycle (Prospect–Evaluate–Propose–Close) with a strong focus on solution pursuits and transformation opportunities
• Client delivery assurance: collaborate with all delivery stakeholders to ensure fulfillment of all commitments to the client
• Account planning and governance: create the account plan, including required relationships, opportunities to be pursued, and price decisions

About Infosys Utilities

Infosys partners with leading power, gas, and water utilities to navigate the evolving energy landscape driven by decarbonization, decentralization, and digitalization. We enable utilities to transition toward sustainable, resilient, and customer-centric operations through AI-led digital transformation, cloud adoption, and platform-based solutions. Our offerings span smart grid modernization, renewable integration, asset performance management, customer experience transformation, and enterprise platforms including SAP S/4HANA. Leveraging Infosys Topaz (AI-first) and industry cloud solutions, we help utilities optimize operations, enhance regulatory compliance, and unlock new revenue streams while accelerating their journey to net-zero.

Required Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution; or three years of progressive experience in the specialty in lieu of every year of education
• 14+ years of experience with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience managing various utility accounts
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply; Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications

• MBA degree or foreign equivalent and 12+ years of experience
• Knowledge of utilities industry-specific go-to-market solutions
• Good understanding of utilities industry-specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship
• Prior success in selling and positioning solutions for utilities clients will be strongly preferred

Benefits

• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
• 401(k) plan with contributions dependent on salary level
• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Must be able to communicate by telephone, email, or face to face. Travel may be required as per job requirements.