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Senior Engagement Manager, AWS ProServe

Amazon Web Services (AWS) · New York, United States · Yesterday
Information TechnologyFull-time

About the role

The AWS Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients.

Responsibilities

  • Leading and managing complex cloud migration and implementation projects

  • Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning

  • Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes

  • Distingishing customer needs into clear technical requirements and map them to business outcomes

  • Decomposing complex technical problems into actionable, deliverable solutions

  • Contributing to technical documentation and define documentation standards

Requirements

  • 5+ years of cloud computing experience

  • Bachelor's degree in STEM field

  • 2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience

  • 5+ years of leading and delivering enterprise-level IT engagements experience

  • Experience in project management of technical programs

Qualifications

  • Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)

  • AWS certification

  • Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga

  • Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

Skills

  • Technical credibility across diverse stakeholders

  • Ability to distill customer needs into clear technical requirements

  • Strong technology and program/project management experience

  • Ability to validate technical solutions against business goals

  • Recognition of when additional technical evaluation is needed

  • Management and leadership capabilities to execute project plans

  • Proactive risk identification and management

  • Resolution of issues and escalation when appropriate

  • Drive projects to successful completion

  • Exceed customer expectations

Benefits

  • Work/Life Balance

  • Inclusive Team Culture

  • Mentorship and Career Growth

Pay

Base salary range: $153,600.00 - $207,700.00 USD annually

Schedule

Full-time

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