Senior Employee Relations Specialist

Principal Duties and Responsibilities

• Responsible for the delivery of Employee Relations consulting services to dedicated client groups on standard to complex ER matters.
• Work with employees and their managers to understand perspectives and to guide toward resolution of conflict or issues.
• Suggest proactive solutions to address employee and business needs.
• Investigate standard to complex internal employee complaints.
• Recommend solutions to management and dedicated HRBPs, including consistent corrective action or termination, based on company policies, weighing legal risk factors to the organization.
• Document investigation, recommendations and resolution for the complaint.
• Consult and coach managers on performance management best practices, including progressive performance management, performance improvement plans, exit strategies, and involuntary separations.
• Investigate, review, consult, and provide recommendations to managers on employee misconduct issues.
• Make recommendations regarding appropriate level of corrective action or termination to HRPBs and management based on company policies and laws.
• Consult with management, HRBPs, ER COE, Legal, Benefits, Leave Administration and Risk management on escalated leave of absence and job accommodation requests.
• Provide recommendations, resolution and influence management on recommendations based on company policies and laws.
• Ensure appropriate documentation to support decision.
• Support and consult with HRBPs and managers with position elimination activities; coordinate approved business cases with aligned HRBP, ER COE, and the HR Operations team to ensure a seamless and thoughtful process for affected employees and non-affected managers and employees.
• Provide change management support to management and HRPBs.
• Partner with dedicated HRBP on issues that are highly complex or present significant risk to the business or company.
• Investigate, review, consult and provide written responses to state and federal agency charges in partnership with HRBPs and Legal.
• Utilize Case Management tools to document and effectively manage ER matters and investigations; will become the Subject Matter Expert and Super User of the Case Management tool, generating reports and tracking trends.
• Provide input and insight on holistic intervention and engagement efforts and remedies.
• Liaise and partner with Legal and ER COE on high level, high risk, or highly complex issues and their resolution.
• Partner with legal/ER as needed to ensure compliance with all applicable federal, state and local laws.
• May assist in the creation and refinement of company-wide HR policies; collaborate and consult on non-HR policies.

Qualifications

• Bachelor’s Degree in HR or related area, or equivalent experience.
• Spanish language skills strongly preferred.
• 5+ years of progressive ER or HR Generalist experience.
• PHR or SPHR designation preferred.

Knowledge, Skills And Abilities, Competencies

• Seasoned and proven skills in managing difficult ER situations, conflict management, employment law, influence skills, as well as deep and broad knowledge of Human Resources in general.
• Superior diagnostic and analytical skills.
• Excellent written and verbal communication skills.
• Solid business intelligence.
• Ability to influence leaders and colleagues; skilled counselor, consultant and facilitator.
• Strong organization skills and project management skills.
• Knowledge of HRMS systems such as Workday and PeopleSoft.

Benefits

• Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• The company will not pay less than minimum wage for this role.
• The compensation for the position is: $ 86,700.00 - $102,000.00.

Equal Opportunity Employer

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.