Senior Employee Relations Specialist (47748)

Capitol Bridge Health Services is seeking a Senior Employee Relations & Investigations Specialist to lead and support critical employee relations initiatives, conduct investigations, and ensure consistent application of HR policies across the organization.

Location: Bogalusa, LA (Hybrid role with required periodic travel to site for investigative work and key employee onboarding dates).

Responsibilities

• Lead and manage employee relations cases, including conducting thorough and impartial investigations into workplace complaints and policy violations.
• Serve as a subject matter expert on employee relations matters, providing guidance and support to managers and employees.
• Oversee the resolution of complex employee relations issues, ensuring compliance with company policies and employment laws.
• Partner with HR Business Partners, leadership, and legal teams to develop and implement strategies that promote a positive workplace environment.
• Support change management initiatives related to employee relations and organizational restructuring.
• Provide training and education to managers and employees on employee relations, workplace conduct, and conflict resolution.
• Develop and maintain detailed documentation for all investigations and employee relations activities.
• Facilitate the consistent application of HR policies, procedures, and best practices across the organization.
• Collaborate with HR partners to ensure alignment and consistency in addressing employee relations issues across different sites and departments.
• Utilize data and analytics to identify trends in employee relations issues and recommend proactive solutions.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 5+ years of experience in Human Resources, with a strong and dedicated emphasis on employee relations and investigations.
• Demonstrated ability to exercise sound independent judgment, evaluate complex and ambiguous situations, and make well-reasoned recommendations while maintaining the highest level of confidentiality, professionalism, and discretion.
• Strong experience conducting investigations related to employee conduct, policy violations, and workplace disputes.
• Excellent written and verbal communication skills, with the ability to produce clear and concise investigation summaries.
• Strong problem-solving and conflict-resolution skills, with the ability to handle sensitive and confidential matters.
• Demonstrated ability to build relationships, influence stakeholders, and collaborate across teams.
• Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.
• Proficiency with HRIS systems, case management software, and Microsoft Office Suite.