Senior Employee Relations Manager - Investigations

About the role

This is Adyen, a financial technology platform that provides payments, data, and financial products to companies like Meta, Uber, H&M, and Microsoft. We are looking for a Senior Employee Relations Manager to lead and manage workplace investigations.

What You'll Do

• Work from Adyen's office at least 3 days per week, with at least 1 in-office day being a Monday or Friday.
• Help build out our investigation function.
• Lead and manage all aspects of internal investigations under the direction of NA Employment Counsel.
• Manage the full lifecycle of an investigation, including intakes and interviews, collecting and weighing evidence, conducting forensic evidence searches, making credibility determinations, reaching factual findings, analyzing findings against policies, determining policy violations, debriefing stakeholders and leadership, documenting cases, and reviewing and recommending policy updates.
• Review and recommend existing policy updates.
• Occasionally conduct legal research regarding employment legal issues.
• Design and deliver training programs for managers and employees on topics like respectful workplace conduct, ethical behavior, and effective complaint resolution.
• Coach HR Business Partners on employee relations matters and best practices.
• Analyze data with an eye towards prevention, identifying trends, and recommending initiatives.
• Occasional travel may be required (up to 15%).

What You Bring

• 10+ years of experience in an Employee Relations or Employment Legal role with a primary focus on workplace investigations.
• Deep knowledge of employment law and regulations across North America.
• Excellent communication skills, handling confidential information with discretion.

Strongly Preferred:

• Experience in a global or high-growth tech company.
• Law license in at least one US state.

Other Details

• The role is based in San Francisco, Chicago, or New York.
• We are an office-first company and value in-person collaboration; remote-only roles are not offered.
• Up to 20% travel may be required.
• The annual base salary range for this role is $210,000-$275,000. Learn more about our compensation philosophy here.