Senior Employee Experience Partner

Role Responsibilities

• Regional HR Support
• Serve as the primary senior HR contact for the US and Canada, addressing complex inquiries and providing high-level localized support tailored to specific business needs and regional regulations.
• Offer advanced HR support and solutions that align with overarching business objectives.
• Partner with Strategic Partners and Centers of Excellence (COEs) to ensure high-impact collaboration and alignment with business initiatives.
• Engage with senior leadership to drive HR strategies that support regional and corporate goals, facilitating successful execution and outcome.
• Deliver expert support across a broad range of HR functions, including performance management, disciplinary actions, training and development, change management, succession planning, and workforce strategy.
• Lead policy reviews and updates, ensuring comprehensive compliance with legal standards and industry benchmarks, and adapting policies to evolving needs.

Advanced Data Analysis and Reporting

• Report and analyze absence and attrition trends, using insights to identify critical areas for improvement and recommend strategic solutions.
• Develop and maintain advanced dashboards and reporting tools to track workforce trends, key metrics, and organizational risks.
• Leverage advanced Excel skills, including pivot tables, complex formulas, data visualization, and large-data analysis, to deliver accurate and actionable reporting.
• Present findings and recommendations to senior management, influencing strategic decisions and organizational priorities.

Expert Employee Relations Management

• Provide expert guidance and strategic oversight on complex Employee Relations cases, ensuring fair resolution and adherence to best practices.
• Conduct and manage high-level mediation sessions to resolve intricate workplace conflicts and maintain a positive organizational climate.
• Oversee the ER case tracker, ensuring meticulous documentation and strategic management of case resolution.

Strategic Acquisition and Integration

• Direct acquisition and integration processes, leading initiatives to ensure smooth transitions and alignment with strategic organizational goals.
• Develop and implement integration strategies that facilitate effective assimilation and support organizational objectives.

HR Project Management

• Spearhead major HR projects and strategic initiatives, driving forward key objectives and enhancing the overall employee experience.
• Provide senior-level oversight and project management to ensure successful delivery of initiatives and alignment with business priorities.

Talent Management Support

• Support and guide leaders through succession planning activities and 6-box talent reviews, ensuring alignment with long-term workforce goals and leadership development.
• Analyze and assess workforce composition to support data-driven workforce planning decisions.

Qualifications & Skills

• 6 + years of HR Generalist, Operations, or Advisory experience.
• Bachelor’s degree.
• HR Certification like PHR, SHRM-CP.
• Exceptional communication skills (written and verbal).
• Excellent time management and organizational skills with ability to prioritize workload.
• Highly developed interpersonal skills.
• Project management skills and experience - planning and organizing multiple activities/projects to ensure that deadlines are achieved.
• HRIS experience with reporting and data skills.
• Flexibility and able to adapt readily to changing requirements and circumstances.
• Commercially focused.
• Attention to detail – ability to provide accurate information in the form of spreadsheets, PowerPoint presentations and letters.
• Microsoft Office to an advanced level, advanced knowledge of Excel required.
• Preferred Experience in a sole charge role in a medium sized organization.
• Experience of working in a multi-site environment.
• Workday experience highly preferred.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire.
• Automatic enrollment into our 401k plan (subject to eligibility requirements).
• Virtual fitness classes offered company-wide.
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time.
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.).
• Philanthropic support with both local and national organizations.
• Fun culture with company-wide contests and prizes.

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

Transparency & Compliance

Equal Opportunity Employer

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.