Senior Emergency Management Program Manager - Enterprise Physical Operations

Location: St. Louis, MO 63110 • Scheduled Hours: 40 per week • Grade: G12

About the role

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

This position provides senior leadership and management of programs within the Emergency Management Department, overseeing the development and sustainment of initiatives within the scope of comprehensive emergency management including mitigation, preparedness, response, and recovery. Initiatives and programs for which this position has managerial oversight may include but are not limited to university-wide daily emergency management administration, approval of budgeted departmental funds for expenditures within designated program allocations, emergency plan development, business continuity, emergency communications and community preparedness and engagement, emergency preparedness training for faculty, staff, and students, general life safety and community resilience programs, and emergency notification systems. Works directly with staff, faculty and students to develop, implement, manage and continually improve programs that enhance the university’s ability to limit the impacts of natural, human-caused and technological hazards to the campus community, respond to emergencies, effectively manage incidents, and systematically restore the campus to full operation following any adverse event.

Responsibilities

• Manages core elements of the Emergency Management Program on behalf of the university.
• Leads program activities and initiatives towards university-wide disaster resilience and effective emergency response; assigns and manages appropriate staff and resources to carry out scheduled functions.
• May serve on the rotating schedule as the lead manager in the emergency management on-call rotation, with authority to act on behalf of and with the authority of the Director or Assistant Directors in their absence.
• Serves as the primary leadership liaison with key WUSTL and WUSM departments, stakeholders, and leadership to facilitate planning, preparedness, information sharing, and effective coordination before, during, and after emergencies and crises.
• Serves as an advisor to the Director on matters related to the maintenance, revision, and dissemination of information to the campus community concerning the department’s programs, policies, and issues.
• Provides oversight of daily emergency management functions, including maintaining all campus Emergency Operations Centers and associated equipment and resources in a state of readiness for response and recovery efforts.
• Leads and manages program staff, contractors, interns, and other personnel resources responsible for emergency management program functions supporting university mitigation, preparedness, response, and recovery efforts; includes regular meetings with assigned direct reports for coaching, performance evaluations/improvement, and professional development.
• Provides training, support, and technical guidance (worksheets, templates, diagrams, etc.) on functional expertise and the usage of associated emergency management program systems and tools, including emergency planning/preparedness systems, business continuity, and emergency response software tools used by university faculty and staff responsible for essential functions.
• Leads coordination of daily emergency management functions, including maintaining the Emergency Operations Center (EOC) in a state of readiness and representing the Emergency Management Program at university meetings, organizational functions, or civic engagements as assigned by the Director or Assistant Director.
• Serves as part of the rotating 24x7 on-call emergency management support services function to assist with preparedness, response, and recovery efforts when activated or assigned by the Director or Assistant Director.

Qualifications

Required

• Bachelor’s degree in emergency management, business continuity, public administration, or related public safety field, or equivalent experience in emergency management in a comprehensive practitioner position for a minimum of 7 years (or equivalent combination of education and experience).
• Certified Emergency Manager (CEM) from the International Association of Emergency Managers (IAEM).
• Class E (MO) or Class D (IL) driver’s license with a good driving record.

Preferred

• Master’s degree in emergency management, business continuity, public administration, or related public safety field with a minimum of eight years of experience in a comprehensive practitioner position with knowledge and experience in higher education emergency management.

Skills

• Critical Thinking
• FEMA
• Innovative Solutions
• Interpersonal Communication
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Visio
• Microsoft Word
• Oral Communications
• Project Administration
• Stress Management
• Teamwork
• Work Collaboratively
• Written Communication

Working Conditions

• Normal office environment; alternative work schedules available.
• On-call (beeper) rotation required.
• Physical effort: typically sitting at desk or table; typically standing or walking; repetitive wrist, hand, or finger movement.
• Equipment: standard office equipment.

Pay

Salary Range: $58,400.00 – $99,700.00 annually. The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade, and department budget.

Benefits

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan combining employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.

Family

• 4 weeks of caregiver leave to bond with a new child; family care resources for continued childcare