Senior Electric Forklift Field Service Technician | Material Handling Equipment

About the role

Senior Electric Forklift Technician providing field service for electric forklifts and battery-powered material handling equipment in Cheraw, Chesterfield County, and the surrounding South Carolina service territory. The role involves independent diagnostics, repairs, preventive maintenance, customer communication, and use of a company‑provided take‑home service van, tools, and OEM training.

Responsibilities

• Diagnose complex electrical and electronic faults on electric forklifts and warehouse equipment
• Read and interpret electrical schematics, wiring diagrams, fault codes, and manufacturer service information
• Troubleshoot controllers, contactors, relays, sensors, switches, motors, wiring harnesses, connectors, and related electrical components
• Diagnose and service industrial batteries, charging systems, and associated electrical components
• Use meters, diagnostic software, laptop‑based service tools, and testing equipment to isolate failures
• Diagnose intermittent electrical issues and identify root causes rather than simply replacing parts
• Troubleshoot hydraulic and mechanical systems associated with electric material handling equipment
• Perform preventive maintenance, inspections, safety checks, and scheduled service
• Complete repairs designed to maximize equipment reliability and minimize repeat service calls
• Document diagnostics, repairs, parts, labor, and equipment conditions accurately
• Communicate findings and repair recommendations clearly with customers
• Maintain tools, parts, and inventory assigned to your service van
• Work independently while utilizing WMH technical and OEM resources when additional support is needed
• Support developing technicians by sharing technical knowledge and best practices
• Represent WMH professionally and safely at every customer location

Requirements

• 5+ years of professional forklift/material handling service experience preferred, or equivalent demonstrated technical capability
• Hands‑on electric forklift repair and diagnostic experience — REQUIRED
• Strong electrical troubleshooting and diagnostic ability
• Ability to read and interpret electrical schematics and wiring diagrams
• Experience using a digital multimeter and electrical diagnostic equipment
• Working knowledge of electric motors, controllers, contactors, sensors, wiring, and related systems
• Experience with industrial batteries and charging systems
• Hydraulic and mechanical troubleshooting capability
• Ability to independently diagnose complex or intermittent equipment faults
• Experience performing repairs at customer locations
• Strong service documentation and customer communication skills
• Valid driver's license and driving record acceptable for company vehicle use
• Ability to safely perform the physical requirements of field‑service work

Qualifications

Linde experience is a plus but not required; experience with other major material handling manufacturers is valued. Electric forklift expertise is essential.

Skills

• Electric Counterbalance Forklifts
• Reach Trucks
• Order Pickers
• Electric Pallet Jacks
• Walkie / Rider Pallet Trucks
• Stackers
• Tow Tractors
• Warehouse Equipment
• Electric Drive & Traction Systems
• Electric Motors
• Electronic Controllers
• Sensors & Control Circuits
• Industrial Batteries
• Battery Charging Systems
• Hydraulic & Lift Systems
• PLC / Electronically Controlled Equipment

Benefits

• Technician Performance Incentives
• Take‑Home Service Van
• Company Fuel