Senior Education Professional, Development

We need to output HTML fragment with sections: About the role? Actually the posting includes description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: Intro: At NiCE, we don’t limit our challenges... Senior Education Professional, Development (NiCE Systems, Inc; Atlanta, GA): Design and develop technical instructor-led training (ILT), virtual ILT, and eLearning content for company Analytics and Quality Central platforms. Own the end-to-end training lifecycle, including needs analysis, curriculum design, content development, validation, and delivery. Develop and maintain technical documentation, lab guides, and troubleshooting exercises to support hands-on learning. Ensure training materials remain accurate, up to date, and aligned with product releases and best practices. Partner with Product Management and R&D to gain deep understanding of system architecture, new features, and release changes. Act as a global technical point of contact for trainers, providing product guidance, troubleshooting support, and enablement. Install, configure, upgrade, and maintain training lab environments, including servers, databases, and supporting services. Deliver technical training sessions to customers, partners, and internal employees as needed. Support trainer readiness by enabling instructors on new or updated course content. Manage multiple development initiatives simultaneously in a fast-paced, release-driven environment. Collaborate with cross-functional stakeholders to meet delivery timelines and quality standards. Telecommuting permitted pursuant to company policy. Then Minimum requirements: Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, Computer Engineering, or related field, plus six (6) years of progressively responsible post-baccalaureate work experience in the job offered or related occupation. Must have experience with the following: developing and delivering technical training materials; Windows Server Administration (roles and features, Internet Information Services, and New Technology File System/Universal Naming Convention security principles); SQL Server Administration (user/login provisioning, maintenance jobs, backup/restore, basic queries, updates, and deletes); Networking fundamentals (DNS, DHCP, SSL certificate administration, and encryption protocols); troubleshooting complex technical issues across application, server, and database layers; developing technical training curricula, labs, and learning assets for enterprise software; Microsoft Office Suite (Word, PowerPoint, and Excel); collaborating with SMEs and cross-functional teams; and instructional design principles and adult learning methodologies. Then Requisition: 11774 Click apply or send resume to Marian.Alvarado@nice.com. An EOE. Then About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So remove "Requisition: 11774 Click apply or send resume to Marian.Alvarado@nice.com. An EOE." Also remove the About NiCE paragraph? It's about company, not job specifics. Might be considered boilerplate? It's not EEO but it's company description. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The About NiCE is not explicitly listed, but it's generic company info. Might be considered not substantive for the job? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." The About NiCE is substantive about company but not about the job. However they said "Prefer a few substantive sections over many thin ones." Might still include as "About the company"? But they only allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No "About the company". So we should not include that. So we will omit the About NiCE paragraph. Thus we have content for: - Responsibilities: list of duties (design and develop..., own end-to-end..., develop and maintain..., ensure..., partner..., act as..., install..., deliver..., support..., manage..., collaborate..., telecommuting permitted). That's responsibilities. - Requirements: Minimum requirements: Bachelor’s degree ... plus six (6) years... Must have experience with the following: list. - Qualifications: maybe same as requirements? Could separate: Qualifications could be degree and years experience. Skills could be the specific technical skills list. But we need to avoid thin sections. Could combine Requirements and Qualifications? But headings are distinct. We need to decide what to put where. We have: Minimum requirements: Bachelor’s degree ... plus six (6) years... Must have experience with the following: list. Thus we could put: - Requirements: Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, Computer Engineering, or related field, plus six (6) years of progressively responsible post-baccalaureate work experience in the job offered or related occupation. - Skills: developing and delivering technical training materials; Windows Server Administration (roles and features, Internet Information Services, and New Technology File System/Universal Naming Convention security principles); SQL Server Administration (user/login provisioning, maintenance jobs, backup/restore, basic queries, updates, and deletes); Networking fundamentals (DNS, DHCP, SSL certificate administration, and encryption protocols); troubleshooting complex technical issues across application, server, and database layers; developing technical training curricula, labs, and learning assets for enterprise software; Microsoft Office Suite (Word, PowerPoint, and Excel); collaborating with SMEs and cross-functional teams; and instructional design principles and adult learning methodologies. Qualifications maybe not needed separate; but we could put Qualifications as same as Requirements? Might be redundant. Better to have Requirements (education + experience) and Skills (technical). Qualifications could be omitted if no distinct content. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So if we don't have distinct content for Qualifications, we omit it. Benefits, Pay, Schedule: we have Telecommuting permitted pursuant to company policy. That's a schedule/benefit? It's about remote work. Could be placed under Benefits or Schedule. Since it's about telecommuting, could be under Benefits (flexible work) or Schedule (remote allowed). The posting does not mention pay or benefits beyond that. So we could include a Benefits section with "Telecommuting permitted pursuant to company policy." Or Schedule section with same. Which is more appropriate? Telecommuting is a work arrangement, could be under Benefits (flexible work) or Schedule (remote work). Since they have separate headings for Benefits and Schedule, we need to decide. The posting does not mention pay, so we omit Pay. For Benefits, we could include telecommuting as a benefit. For Schedule, we could also include telecommuting as schedule flexibility. But we should not duplicate. Choose one. I'd put it under Benefits as "Telecommuting permitted pursuant to company policy." That seems like a benefit. Thus sections: About the role? The intro paragraph before responsibilities could be About the role. The first sentence: "At NiCE, we don’t limit our challenges..." plus the role description: "Senior Education Professional, Development (NiCE Systems, Inc; Atlanta, GA): Design and develop technical instructor-led training (ILT), virtual ILT, and eLearning content for company Analytics and Quality Central platforms." That could be About the role. We'll put that in

About the role

with a paragraph. Then Responsibilities: list of duties (the bullet-like sentences after the colon). We'll extract them as list items. Let's list responsibilities from the text after the colon: "Design and develop technical instructor-led training (ILT), virtual ILT, and eLearning content for company Analytics and Quality Central platforms. Own the end-to-end training lifecycle, including needs analysis, curriculum design, content development, validation, and delivery. Develop and maintain technical documentation, lab guides, and troubleshooting exercises to support hands-on learning. Ensure training materials remain accurate, up to date, and aligned with product releases and best practices. Partner with Product Management and R&D to gain deep understanding of system architecture, new features, and release changes. Act as a global technical point of contact for trainers, providing product guidance, troubleshooting support, and enablement. Install, configure, upgrade, and maintain training lab environments, including servers, databases, and supporting services. Deliver technical training sessions to customers, partners, and internal employees as needed. Support trainer readiness by enabling instructors on new or updated course content. Manage multiple development initiatives simultaneously in a fast-paced, release-driven environment. Collaborate with cross-functional stakeholders to meet delivery timelines and quality standards. Telecommuting permitted pursuant to company policy." But telecommuting we moved to Benefits. So we remove that from responsibilities list. Thus responsibilities list items: the above except telecommuting. Now Requirements: Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, Computer Engineering, or related field, plus six (6) years of progressively responsible post-baccalaureate work experience in the job offered or related occupation. Skills: list as given. Now Benefits: Telecommuting permitted pursuant to company policy. We'll not include Pay, Schedule, Qualifications. Now produce HTML fragment:

About the role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Education Professional, Development (NiCE Systems, Inc; Atlanta, GA): Design and develop technical instructor-led training (ILT), virtual ILT, and eLearning content for company Analytics and Quality Central platforms.

Responsibilities

• Own the end-to-end training lifecycle, including needs analysis, curriculum design, content development, validation, and delivery.
• Develop and maintain technical documentation, lab guides, and troubleshooting exercises to support hands-on learning.
• Ensure training materials remain accurate, up to date, and aligned with product releases and best practices.
• Partner with Product Management and R&D to gain deep understanding of system architecture, new features, and release changes.
• Act as a global technical point of contact for trainers, providing product guidance, troubleshooting support, and enablement.
• Install, configure, upgrade, and maintain training lab environments, including servers, databases, and supporting services.
• Deliver technical training sessions to customers, partners, and internal employees as needed.
• Support trainer readiness by enabling instructors on new or updated course content.
• Manage multiple development initiatives simultaneously in a fast-paced, release-driven environment.
• Collaborate with cross-functional stakeholders to meet delivery timelines and quality standards.

Requirements

Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, Computer Engineering, or related field, plus six (6) years of progressively responsible post-baccalaureate work experience in the job offered or related occupation.

Skills

• Developing and delivering technical training materials
• Windows Server Administration (