Senior Learning & Development

About The Job Who are we? RZR Global is an AI-driven company specializing in mobile advertising solutions designed to fuel revenue growth. We leverage AI to discover audiences in a privacy-first environment through trillions of contextual bidding signals and proprietary behavioral models. Our audience engagement platform includes creative strategy and execution. We handle 5 million mobile ad requests per second from over 10 billion devices, driving performance for both publishers and brands. We are headquartered in San Francisco, CA, with a global presence across the United States, EMEA, and APAC. Role Overview: RZR is growing globally across the US, India, Philippines, China, Armenia, Belarus, and Europe. As the business scales, two critical gaps have emerged that are directly impacting performance, manager effectiveness, and cultural cohesion: the absence of a structured onboarding experience and the lack of any formal manager or leadership capability development. The Senior L&D Lead is a senior individual contributor role built to close those gaps and to build the learning infrastructure that will define how RZR develops its people as it scales. This is not a content coordination role. It is a program architecture role that requires strategic thinking, content creation, stakeholder influence, and rigorous measurement. The first and most urgent mandate is to revamp, rebuild, and relaunch RZR Academy our global onboarding programs within the first 30 days. The second is to design and run a structured Manager Capability Development Programs for all new and first-time managers globally. From there, the role expands into building a full-stack L&D calendar, function-specific training, leadership development programs, and a performance management capability framework. Key Responsibilities: RZR Academy Global Onboarding ProgramsOwn, revamp, and relaunch RZR Academy as a structured, engaging, and globally consistent onboarding experience for all new hires across all marketsRedesign the programs architecture modules, sequencing, delivery format (synchronous / asynchronous / blended), and regional adaptationsBuild or source onboarding content covering: RZR's business, culture and values, product and technology basics, tools and systems (Greenhouse, BambooHR, Lattice, Jira), people policies, and role-specific tracksCreate a 30/60/90 day new hire experience with structured check-ins, milestones, and manager touch pointsAutomate delivery where possible via available LMS or HR tech integrate with BambooHR, Notion, or similar toolsRun a 90-day effectiveness assessment for every cohort measure knowledge retention, role readiness, and cultural alignment scoresIterate and improve based on data track completion rates, satisfaction scores, manager feedback, and 90-day performance correlation Manager Capability Development ProgramsDesign and launch a structured First-Time Manager Programs for all employees being promoted into a management role for the first time at RZRBuild a New Manager Onboarding Track for experienced managers joining RZR, covering RZR's management philosophy, performance expectations, and people management toolsCreate a recurring Managers' Learning Series monthly or bi-monthly sessions on core management topics: feedback delivery, performance conversations, handling conflict, building psychological safety, coaching vs. directingRun capability assessments before and after each programs to measure effectiveness and manager readinessBuild a Manager Effectiveness Index a quarterly measurement framework using 360 data, engagement signals, and performance outcomes to track manager quality over timePartner with People Partners globally to identify managers who need targeted support and run bespoke interventions Leadership Development Design and pilot a leadership development programs focused on strategic leadership, organizational influence, and executive presenceBuild succession readiness programs in partnership with the Head of People identify high-potential employees and create structured acceleration tracksFacilitate leadership workshops, offsite sessions, and calibration-linked development conversationsCreate a leadership reading list, learning library, and curated external programs recommendations for L6+ and above Annual L&D Calendar & Content ManagementBuild and manage an annual global L&D calendar covering all planned programs workshops, training sessions, and self-directed learning cyclesOwn the content library create, curate, and maintain all learning materials: decks, e-learning modules, toolkits, job aids, and facilitation guidesBuild a performance management training programs equipping managers and employees with the skills to run effective goal-setting, mid-year review, and year-end calibration cyclesDesign training content for key People processes: POSH compliance, interview skills, onboarding managers, and tools training (BambooHR, Lattice, Greenhouse)Ensure all content is accessible, inclusive, and adapted for global audiences across RZR's markets Function-Specific & Custom Training ProgramsPartner with functional heads (Engineering, ML, Product, Sales, Finance, etc.) to identify skill gaps and co-design targeted training interventionsRun new hire role-specific enablement programs beyond the general onboarding track especially for technical and client-facing rolesSupport Sales and GTM enablement in partnership with functional leaders pitch skills, product knowledge, objection handling Learning Measurement & EffectivenessDefine and own the L&D measurement framework Kirkpatrick Level 1 to 3 across all programs (reaction, learning, behaviour change)Build dashboards and quarterly reports for People leadership and ELT programs ROI, completion rates, effectiveness scores, and manager capability trendsConduct post-programs surveys and 30/60/90 day follow-ups to measure behaviour transferUse data to make decisions on what to continue, improve, or retireLMS & Learning TechnologyEvaluate and recommend an LMS or learning platform appropriate for RZR's size and global spread integrate with existing HR tech stackManage content authoring tools (e.g., Google Slides, Notion, Canva, Articulate, or similar) to produce high-quality, scalable learning materialsEnsure all programs have digital delivery capability for async and remote learners across time zones Required Skills / Experience 5–8 years of L&D experience, with at least 2 years in a Senior L&D Partner or Lead IC role in a global, fast-paced tech or ad tech environmentDemonstrated experience designing and running structured onboarding programs at scale not just administrationProven track record building manager capability or leadership development programs from scratchStrong instructional design skills ability to translate complex topics into engaging, learner-centric contentExperience running L&D programs across multiple countries and time zonesData fluency comfortable defining KPIs, running surveys, and presenting effectiveness data to senior stakeholdersProficiency with content creation tools (Google Slides, Canva, Notion) and at least one LMS or e-learning platformExcellent facilitation skills can run workshops, training sessions, and calibration conversations with confidenceStrong stakeholder management can influence business leaders, partner with HRBPs, and navigate a matrixed global orgSelf-starter with a builder mindset — comfortable working with ambiguity and no existing L&D infrastructureBachelor's degree in HR, Organizational Psychology, Education, or related field; L&D certification (ATD, CIPD) is a plus