Senior eCommerce Sales Manager

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers.

About the role

We are seeking a Sales Leader who can develop and implement a growth strategy and prioritize team activities to meet sales and profit objectives through Wayfair and our other eCommerce partners—ultimately influencing overall brand awareness across all channels. The Sr. Ecomm Sales Manager works with a cross-functional team to meet financial, operational, and strategic objectives with our eCommerce channel partners.

This individual will support all brand initiatives with the Wayfair account, as well as have account ownership of other Kraus Brand eCommerce channel partners like fergusonhome.com, Houzz, Overstock, and Bed Bath & Beyond. This role involves analyzing sales trends, informing key strategic decisions, managing new product launches, and ensuring product availability and content remain best-in-class. A crucial part of this role is planning and driving the execution of initiatives to support sales growth and future success for the organization and customers.

In addition to working closely with the core eCommerce team, this role will collaborate with Finance, Customer Solutions, Operations, Product Marketing, and Sales Channel counterparts.

Responsibilities

• Develop and execute all account initiatives across the Delta brand portfolio for Wayfair
• Lead and develop eCommerce account manager (direct report)
• Lead and own Kraus Brand account relationships with other eCommerce partners like Build.com, Houzz, Overstock, and Bed Bath & Beyond
• Develop and maintain a deep understanding of customer platform dynamics, communicate them internally, and develop strategies for success inside customer platforms
• Lead deployment of key growth levers including promotional planning and execution, performance metrics, and market trends
• Align and implement sales goals and priorities with key internal and external decision-makers
• Strategically negotiate customer programs for profitable growth
• Optimize price, promotion, advertising, and supply chain to earn strong organic placement on the digital shelf
• Optimize operational execution through the development of new operations and fulfillment capabilities
• Lead and own internal and customer-facing meetings to drive engagement and accountability on projects; independently resolve escalated issues
• Utilize a suite of analytics tools to make data-driven decisions

Requirements

• BS in Business, Marketing, or related field and 5+ years of related experience
• eCommerce Account Management Experience with a major omnichannel retail customer, preferably working with Amazon or Wayfair
• Strong financial acumen
• Self-starter with the ability to quickly translate data into information to help drive decisions
• Capacity to effectively form relationships, informally influence, and concisely communicate complex topics at all levels of the organization
• Highly motivated and able to resourcefully solve problems while ensuring decision-making and engagement occurs at the right levels within the organization
• Ability to multitask and prioritize multiple projects through to execution
• Thrives in a fast-paced and dynamic environment
• Remote work but ability to travel up to 25% to customers, trade shows, and headquarters as needed

Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company
• Social Impact: Four employee-led and self-directed Business Resource Groups; paid volunteer day annually; employees share their time, skills, and talent with charities and nonprofit organizations across the U.S. and around the globe

Pay

Hiring range: $103,700.00 - $163,020.00 USD. Actual compensation may vary based on experience, education, geographic location, and/or skills.