Senior Dynatrace Engineer

Responsibilities

• Monitoring & Observability:
• Configure, maintain, and optimize monitoring solutions using Dynatrace.
• Enable end-to-end visibility across infrastructure, systems, and applications.
• Develop dashboards, alerts, and health checks to ensure system health and reliability.
• Monitor service performance and availability and set alert thresholds to minimize false positives.
• Infrastructure Systems Monitoring:
• Maintain monitoring of Windows/Linux servers, virtual environments, and cloud platforms (AWS, Azure, GCP).
• Support monitoring of databases, middleware, and network components.
• Collaborate with infrastructure and cloud teams to identify trends and capacity needs.
• Proactively identify and resolve issues before they impact production.
• Application Monitoring:
• Use Dynatrace to monitor application performance and transaction flows.
• Support synthetic monitoring and real user monitoring.
• Work closely with application teams to ensure comprehensive monitoring coverage.
• Aid in troubleshooting performance issues at both the application and system level.
• Incident Support:
• Participate in incident response efforts related to performance and availability.
• Provide monitoring insights during troubleshooting and root cause analysis.
• Identify and close monitoring gaps.
• Continuous Improvement:
• Enhance monitoring standards and documentation.
• Recommend improvements to monitoring configurations and alert strategies.
• Support integration of monitoring tools with IT Service Management (ITSM) platforms.

Qualifications

• Education: Bachelor's degree in information systems, Computer Science, or equivalent experience.
• Experience: 5+ years in systems engineering, infrastructure support, or monitoring roles.
• Experience: 5+ years of hands-on experience with Dynatrace or similar APM tools.
• Technical Skills: Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP).
• Technical Skills: Basic networking understanding (DNS, TCP/IP, load balancing).
• Technical Skills: Experience with scripting or automation tools like PowerShell or Bash (preferred).
• Technical Skills: Familiarity with Kubernetes or container monitoring.
• Technical Skills: Experience with ITIL practices and regulated industries (e.g., healthcare, financial services).
• Soft Skills: Strong troubleshooting and analytical skills.
• Soft Skills: Effective communication and collaboration across teams.
• Soft Skills: Detail-oriented with a proactive mindset.

Benefits

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).