Senior Director, Virtual Health

This hybrid role requires regular attendance at the assigned work location, participation in onsite meetings and events as needed, and adherence to Sutter's remote work expectations. Base pay is aligned to the applicable geographic compensation market based on the assigned Sutter location (California residents) or home zip code (non-California residents).

About the Role

Provides executive leadership for the strategic planning, operational performance, business development, and service delivery functions. This leader is accountable for developing and executing strategies that advance quality, service excellence, affordability, growth, and operational effectiveness while ensuring alignment with Sutter Health's enterprise priorities. The role integrates operations management, healthcare product and service development, business planning, physician practice operations, financial stewardship, and continuous improvement initiatives to support sustainable growth and exceptional patient outcomes.

The incumbent partners closely with physician leaders, service line executives, regional leadership teams, and system stakeholders to identify opportunities, develop innovative solutions, and implement initiatives that drive organizational performance and strategic objectives. This individual will maintain a working knowledge of telehealth policy and regulation to guide virtual health programs and projects, and collaborate with executive leaders and sponsors, operations, medical groups, service lines, informatics, and digital teams.

Responsibilities

• Lead strategic planning and execution for healthcare operations, business development, and service delivery.
• Oversee physician practice operations, financial stewardship, and continuous improvement initiatives.
• Maintain working knowledge of telehealth policy, platforms, and digital health trends.
• Collaborate with physician leaders, service line executives, and system stakeholders to drive organizational performance.
• Develop and implement innovative solutions to advance quality, service excellence, and affordability.
• Manage budgets, forecasting, business cases, and growth investments.
• Lead complex, multi-functional initiatives within an integrated healthcare delivery system.
• Drive change leadership, organizational transformation, and relationship management.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, Hospital Administration, Public Administration, or a related field (equivalent experience accepted in lieu of degree).
• 8+ years of progressively responsible healthcare leadership experience.
• Experience in healthcare operations, strategic planning, business development, physician practice management, and organizational leadership.
• Strong grasp of clinical operations, care delivery models, and healthcare regulations (e.g., HIPAA, CMS).
• Experience with telehealth platforms, remote monitoring, and digital health trends.

Skills

• Strategic planning and execution
• Operations management
• Financial management (budgets, forecasting, business cases)
• Change management and organizational transformation
• Relationship management and talent development
• Creative problem solving and decision making
• Risk management
• Exceptional communication, presentation, and facilitation skills
• Inclusive leadership and community engagement
• Digital fluency and accountability

Preferred certifications in digital health, telemedicine, or healthcare leadership (e.g., CPHIMS, FACHE, CMPE, Telehealth Certification Institute credentials).

Benefits

Eligible positions include a comprehensive benefits package.

Pay

Pay range is $200,096.00 to $320,153.60 annual salary. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.

Schedule

• Full-time (40 hours per week)
• Shift: Days
• Days of the week: Monday - Friday
• Weekend requirements: As needed