Jobs · Business Development · North Carolina

Senior Director, Veterinary Services

ASPCA · Weaverville, NC · 4 wk ago
Business Development$150k–$158k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Who We Are", "What You’ll Do", "Where and When You’ll Work", "Compensation", "Benefits", "Responsibilities", "Qualifications". We must use

for section headings. Do not repeat job title as heading. Do not put Job ID etc. Remove boilerplate. Preserve all substantive info. Use
  • for any list of duties/requirements/benefits, and

    for prose. Only include sections when posting has real specific content. Avoid filler like "commensurate with experience". We have salary ranges, benefits list, responsibilities list, qualifications list (though truncated). Need to capture qualifications content: The snippet ends with "Qualifications: High level of knowledge an". It's cut off. We need to preserve all substantive information; but we have incomplete qualifications. We must output what we have? The snippet ends abruptly; maybe we should include whatever is there, but it's incomplete. However we must not invent. We'll include the qualifications as given, but note it's incomplete? Probably we should include the text we have: "High level of knowledge an". That seems nonsense. Might be a truncation; we could omit qualifications section if it's not substantive? But we have some content: "High level of knowledge an". That's not meaningful. Better to omit qualifications section because it's not substantive. However instructions: Preserve ALL substantive information; do NOT invent or summarize away detail. If qualifications are incomplete, we cannot preserve because it's not complete. Might be safer to omit qualifications section entirely, as it's not substantive. But we might lose some info. However the snippet cut off mid-sentence; we cannot guess. So we will not include qualifications. We need sections: About the role? Actually "Who We Are" could be About the role? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can also use other headings? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It seems those are examples; we can use those headings if appropriate. We have "Who We Are" maybe map to About the role. "What You’ll Do" maybe Responsibilities. "Where and When You’ll Work" maybe Schedule? But schedule is about working hours; we have location and travel. Could be Schedule section. "Compensation" -> Pay. "Benefits" -> Benefits. "Responsibilities" -> Responsibilities (but we already used What You’ll Do). Might duplicate. Better to follow the given headings: About the role (Who We Are), Responsibilities (What You’ll Do), Schedule (Where and When You’ll Work), Pay (Compensation), Benefits (Benefits). Also we have a separate Responsibilities section later with detailed bullets; we could merge? The posting has "What You’ll Do" with prose, then later a "Responsibilities:" heading with detailed bullet list. We should combine? Probably we should keep both as part of Responsibilities section, using the detailed list. The "What You’ll Do" is also responsibilities. We'll include all under Responsibilities. Thus sections: About the role, Responsibilities, Schedule, Pay, Benefits. We need to output only HTML fragment. Let's extract content. About the role: from "Who We Are" paragraph(s). Contains two paragraphs: first about ASPCA BRC, second about Shelter Medicine Services. We'll combine into

    elements. Responsibilities: combine "What You’ll Do" prose and the detailed Responsibilities bullet list. We'll make a

    • for each bullet. Also include the prose as

      maybe before list. Schedule: from "Where and When You’ll Work": includes in-person, location, travel up to 15%, working hours generally Monday-Friday but vary, flexibility for evenings weekends holidays, schedules subject to change. We'll put in

      . Pay: from Compensation section: includes description about starting pay depends on factors, target hiring range, maximum of hiring range reserved for highest qualifications, expected hiring salary range set forth below, target hiring range for this role is $150,000 - $158,000 annually for Veterinarian who is not board-certified in Shelter Medicine Practice; target hiring range for this role is $156,000 - $164,000 annually for a Veterinarian board-certified in Shelter Medicine Practice. We'll include that as

      . Also note about target hiring range for new hire offers only etc. We'll keep all. Benefits: from Benefits section: list of benefits. We'll make

      • for each bullet. We must not include boilerplate like EEO etc. Not present. Now craft HTML. We'll start with

        About the role

        then

        ... maybe two paragraphs. Then

        Responsibilities

        then

        from What You’ll Do: "Approximately 70% of the role focuses on the BRC’s population of dogs undergoing behavior modification and rehabilitation, and approximately 30% focuses on applying shelter medicine expertise externally through consultation, training, and mentorship. The Senior Director, Veterinary Services’ primary focus is overseeing veterinary care for dogs at the BRC, ensuring that individual medical needs and population health considerations are integrated with behavioral rehabilitation goals. They oversee two Managers, Veterinary Services who support the daily medical care for dogs at the BRC. They partner closely with behavior and operations leaders to make thoughtful, transparent, and humane decisions that support dogs’ physical and behavioral well-being. The Senior Director also plays a key role in providing shelter medicine expertise to external animal welfare organizations through consultation and training of shelter and veterinary professionals. To succeed in this role, the Senior Director must bring breadth and depth of shelter medicine clinical expertise in individual and population-level practice, strong interest and skill in animal behavior and low-stress handling, and the ability to collaborate across veterinary, behavior, operations, and shelter medicine teams. Success also requires excellent interpersonal, communication, leadership, mentoring, and critical thinking skills, along with enthusiasm for training shelter professionals and supporting practical implementation of high-quality animal care. The Senior Director, Veterinary Services is in a matrixed reporting structure. This role reports directly to the Senior Vice President (SVP), Veterinary Medicine and also reports to the Vice President, BRC in a dotted line link. This position has two direct reports." Then the detailed Responsibilities bullet list: we need to extract each bullet after "Responsibility buckets are listed in general order of importance. They include, but are not limited to:" then each line starts with a bold phrase? We'll capture each sentence as a bullet. List items: - Serve as a key member of the BRC leadership team, sharing accountability for the effectiveness and success of the BRC as a whole, and collaborating with behavior and operations leaders to support integrated care that considers dogs’ physical and behavioral well-being, quality of life, and readiness for adoption - Bring veterinary expertise to leadership decisions while considering behavioral, operational, resource, and broader organizational implications - Participate constructively in collective decision-making, working with colleagues to promote timely, consistent decisions, and support those decisions once made - Communicate directly, proactively, and transparently with leadership colleagues about information and developments affecting their teams or the broader BRC - Serve as a champion in times of change management and proactively assist in identifying ways to improve people, policies, and veterinary protocols - BRC Veterinary Program Leadership, Clinical Case Management, and Population Health Actually that's a heading; but we can treat as bullet? The list includes sub-bullets under that. Might be better to keep as bullet with sub-items. But we can flatten: Oversee veterinary assessment, diagnosis, treatment, and clinical case management for dogs in the BRC’s care, integrating medical care with behavioral rehabilitation goals Provide timely, high-quality, practical, compassionate, and cost-efficient veterinary care, including timely recognition of conditions requiring emergency or specialty care, in accordance with ASPCA protocols, shelter medicine principles, and best practices Oversee the review of medical records for canine candidates for the BRC behavior modification program and liaise with transferring organizations’ veterinary teams to ensure dogs meet medical inclusion criteria before transport Conduct daily rounds, collecting medical observations to inform treatment plans, the day’s priorities, and sharing observations and updates across teams in the appropriate meetings Ensure individual patients and the population are assessed daily and that treatment, intervention, quarantine, isolation, and PPE recommendations are implemented in a timely manner Oversee the use of psychotropic medications according to standard treatment protocols and consult with veterinary behaviorists as needed Complete certificates of veterinary inspection, as appropriate, for transfer of animals between facilities and/or placement of animals released from care Perform humane euthanasia when appropriate, working closely with behavior and operations colleagues to ensure appropriate decision-making and compassionate, low-stress procedures Provide a safe and compassionate environment for animals in our care, our staff, and clients by using trauma-informed communication and low-stress handling techniques. Communicate program status changes and outcome decisions to the BRC team with compassion, clarity, and transparency Maintain regular communication and active partnership with veterinary colleagues across ASPCA programs and with the Senior Vice President of Veterinary Medicine to align protocols, trainings, and recommendations. Ensure relevant licensure, continuing education, controlled-substance compliance, occupational safety practices, and all applicable medical and legal documentation - Shelter Medicine Consultation, Mentorship, and Training Provide shelter medicine expertise to external sheltering organizations, with emphasis on practical application of individual and population health principles Coach and trouble-shoot the development, implementation, and continued refinement of key shelter medicine practices (e.g. capacity for care, daily rounds, and pathway planning) Model continual commitment to improving animal care to advance the principle that animals have positive welfare in animal shelters and communities Lead remote and onsite shelter consultations, including assessment of shelter health, operations, clinical management, and implementation of recommendations Mentor shelter medicine residents, veterinarians, and shelter professionals through consultative work, training, and collaborative problem solving Develop and help implement efficient, effective protocols for high-quality, humane, and cost-efficient veterinary care in shelter and community contexts Develop and deliver presentations, written materials, training content, and educational resources on shelter medicine and community animal health Generate and use shelter-level data and program information to support recommendations, reporting, decision-making, and evaluation of shelter medicine programming Contribute to strategic veterinary medical, educational, and animal welfare efforts that advance shelter medicine and high-quality care for sheltered and at-risk animals. Serve in strategic roles in veterinary medical, educational, and animal welfare organizations on a regional or national level to promote shelter medicine and community animal health Work with the SVP, Veterinary Medicine, and VP, Shelter Medicine Services and Veterinary Training Programs to advise and educate on issues pertaining to shelter medicine, animal health, and animal welfare Maintain proactive communication with the SVP, Veterinary Medicine as to any critical situations or issues that may arise in work with internal and external stakeholders - Staff Management Manage a team of 2 Managers, Veterinary Services at the BRC to succeed in their role by communicating clear expectations, providing opportunities for learning & development, and building positive and trusting relationships Supervise, motivate, and mentor staff through regular 1:1s, team meetings, performance evaluations, check-ins, and ongoing coaching conversations Set, monitor, and achieve individual and team goals aligned with ASPCA Core Values, behavioral competencies, and strategic priorities; track performance and address challenges as needed Foster a positive, collaborative, and inclusive team culture built on mutual respect, accountability, flexibility, communication, and continuous feedback Lead recruitment, hiring, onboarding, training, and retention efforts for BRC staff, identifying current and future development opportunities Participate in strategic planning, cross-departmental initiatives, and departmental activities that advance team and organizational goals Schedule and facilitate meetings, both in person and remote, to ensure effective

Similar jobs