Senior Director, US Transfer Agency Product Management

Role Summary

Leads the product strategy, roadmap, and commercial direction for the US Transfer Agency business, with a focus on growth, modernization, and servicing evolving fund structures including mutual funds, ETFs, and liquid/retail alternatives.

Key Responsibilities

• Drive commercial strategy, pricing considerations, and competitive positioning for the US TA offering.
• Define and execute the product roadmap across core TA capabilities, modernization initiatives, and enhanced investor servicing.
• Assess and respond to market trends, including growth in retail alternatives, shifts in distribution channels, and increased demand for digital enablement.
• Partner with clients and distribution partners to identify needs, shape solutions, and capture revenue opportunities.
• Lead cross-functional delivery of new capabilities in collaboration with Operations, Technology, Sales, and Compliance.
• Conduct ongoing market and competitor analysis to inform investment decisions and go-to-market strategy.
• Engage with industry groups and regulators on evolving requirements and standards.
• Evaluate emerging models, including optional digital asset-related features, to inform future TA capabilities.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years in product management, transfer agency, fund servicing, or related areas.
• Demonstrated commercial acumen and experience driving product growth.
• Strong knowledge of US fund structures, including alternatives and interval/tender funds.
• Experience leading cross-functional initiatives and working with senior clients and partners.
• Strong problem-solving and strategic planning skills.
• Familiarity with digital enablement or modernization initiatives preferred.

About the Role

We are seeking a Senior Director, US Transfer Agency Product Management to join our Team.

Benefits and Rewards

• Competitive compensation package, including base salary, commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
• Flexible global resources and tools for your life’s journey, including access to health, personal resilience, and financial goals.
• Generous paid leaves, including paid volunteer time, to support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer

Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.