Senior Director, Supply Chain Management - Performance Acceleration Operations (Continuous Improvement)

Position Summary

The Senior Director, Performance Acceleration Operations drives how Continuous Improvement work is prioritized, aligned, and executed across the Grocery Network, with a clear focus on helping distribution centers achieve CPH, financial targets, and other key KPIs. This role ensures work enters the field through a single, coordinated path—reducing noise, improving clarity, and enabling stronger execution in the buildings. Acting as the bridge between enterprise strategy and day-to-day operations, the leader partners closely with Divisional VPs, GMs, SCILs, and support teams to focus on the highest-value opportunities. Ultimately, this role helps the network operate as one system—protecting field capacity, reinforcing clear priorities, and giving leaders better visibility into performance, risks, and progress.

What you'll do

• Lead the divisional operations pillar of the Performance Acceleration model

• Provide overall direction for the divisional operations and field-support structure within the Grocery Network Performance Acceleration organization

• Establish and reinforce Divisional Support as the primary conduit through which Performance Acceleration work is aligned, sequenced, and introduced into the field

• Ensure divisional operations support is working as a force multiplier for the field rather than creating additional complexity or competing direction

• Serve as the senior operations leader connecting enterprise PA strategy to divisional and site-level execution

• Drive alignment, prioritization, and sequencing across divisions

• Oversee the identification, prioritization, and sequencing of high-value performance improvement opportunities across divisions

• Ensure work is aligned to KPI gaps, business priorities, field capacity, and operational needs before it enters the Distribution Centers

• Reduce fragmentation by preventing side-door work, competing asks, and poorly aligned initiatives from entering the field outside the intended operating model

• Partner with divisional leaders and peer senior leaders to ensure initiatives are launched in the right order, with the right support, and through the right governance

• Support field execution through clear operating discipline

• Reinforce the operating model in the field by ensuring SCILs, IMs, CSD-Ms, and divisional leaders understand role clarity, work intake expectations, and portfolio discipline

• Drive visibility into adoption gaps, rollout issues, execution drift, and field confusion, and intervene when the model is not functioning as intended

• Partner with CoE and Engineering to ensure the field receives complete, practical, and properly sequenced support

• Support the creation of cleaner operating rhythms, stronger governance, and consistent performance acceleration ways of working across divisions

• Provide divisional visibility, governance, and leadership support

• Build clear visibility into divisional performance, active improvement work, field readiness, adoption risk, and barriers to execution

• Ensure senior leadership has a clear view of where support is needed, where work should be reset, and where intervention is required

• Support escalation and resolution of cross-functional barriers that prevent divisional or field success

• Lead high-performing teams and organizational capability

• Diagnose capability gaps, recruit and develop talent, support succession planning, and strengthen leadership capability across the divisional support structure

• Build a culture of clarity, partnership, accountability, and continuous improvement

• Ensure the team is equipped to support the field in a way that improves performance, simplifies execution, and strengthens long-term sustainability

What you’ll bring

• Bachelor’s degree in Business, Supply Chain, Operations, Industrial Engineering, Logistics, or related field, or equivalent experience

• Experience leading multi-site operations, divisional support, continuous improvement, supply chain, or field support functions

• Experience working across matrixed organizations and influencing senior operations leaders

• Experience prioritizing and sequencing work across multiple stakeholders, sites, or business functions

• Experience in grocery, distribution, fulfillment, logistics, or large-scale supply chain operations

• Experience supporting field teams through change, role clarity, or operating model transitions

• Experience in continuous improvement, network operations, divisional support, or performance acceleration environments

• Strong track record of translating strategy into practical, field-facing execution

• Leadership Expectations

• Provide overall direction by analyzing business objectives, field needs, and divisional priorities and translating them into clear strategies, plans, and actions

• Build strong cross-functional relationships and operate as an enterprise leader within the broader Performance Acceleration system

• Develop talent through coaching, mentorship, succession planning, and continuous learning

• Foster an environment of integrity, accountability, and strong partnership

• Lead with a field-first, customer-minded, and operationally practical mindset

• Drive continuous improvement, adaptability, and disciplined execution in support of Walmart’s business model

Additional Compensation

• Annual salary range: $130,000.00 - $260,000.00

• Performance-based bonus awards

• Stock options

Minimum Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 6 years’ experience in logistics, distribution, transportation, or related area OR 6 years’ experience in logistics, distribution, transportation, or related area

• 3 years’ experience with advanced functionality of Microsoft Office

• 3 years’ supervisory experience

Preferred Qualifications

• Masters: Business, Masters: Logistics, Masters: Supply Chain

• Project Management Professional - Certification

• Six Sigma - Certification