Senior Director, Strategy, Operations & Transformation
About the role
ADP’s GPT organization is the engine of ADP’s digital and innovation agenda. GPT brings together three core pillars: Product Excellence including Product Management, Product Development, and AITechnology Excellence including Enterprise Technology, Platforms, Architecture, and InfrastructureBreakthrough Innovation including Data Solutions, Ventures, Innovation Labs, and Marketplace Together, these groups define how ADP imagines, builds, operates, and evolves the products and platforms used by millions of clients and workers worldwide.
The SOT organization sits at the center of GPT’s operating model and serves as the connective tissue across its diverse portfolio. Our mission is to shape GPT’s long-term strategic direction, strengthen operational excellence, accelerate execution velocity, and lead enterprise-level transformation initiatives that reinforce ADP’s digital edge. We partner across Product, Technology, and Breakthrough Innovation to align strategy with delivery, simplify how work gets done, improve transparency, reduce friction, and enable GPT to build faster and innovate more consistently.
Responsibilities
- Define GPT’s multi-year strategic ambition and annual priorities
- Lead GPT-wide strategic initiatives and transformation programs
- Improve operational clarity, efficiency, transparency, and execution discipline
- Prepare and manage updates for the Executive Committee (XCOM) and ADP Board of Directors
- Partner to drive and help orchestrate the annual GPT Product Planning process and cycle
- Craft and shape key executive leadership presentations and updates and communicate the GPT vision and story
- Enable data-driven decision-making through insights, KPIs, analytics, and performance frameworks
- Build governance systems, operating rhythms, and execution mechanisms that scale across GPT
- Support the enhancement of existing products and the pursuit of new growth through innovation, partnerships,