Senior Director, Strategic Partnerships (Chicago)
About the role
The Senior Director, Regional Partnerships at Rocket Travel will own regional partnerships with white label, loyalty program partners. They will grow existing partnerships by analyzing data at a macro and micro level, strategizing around trends, and unlocking new avenues of growth. They will also establish team and partner KPIs to guide measurements of success and report on what is working well and where help is needed.
Responsibilities
- Own Regional Partnerships with our white label, loyalty program partners.
- Grow existing partnerships by analyzing data at a macro and micro level, strategizing around trends, and unlocking new avenues of growth.
- Establish team and partner KPIs to guide measurements of success and report internally and externally on what is working well and where help is needed.
- Negotiate commercial terms with existing and potential new partners to create an aligned economic structure where both parties are motivated by the same success.
- Partner with product and engineering teams to define and deliver product features, tests, enhancements and launches.
- Facilitate clear communication between external partners and internal teams.
- Partner with leadership across the Booking Holdings group to grow strategic partnerships through collaboration and product/partner innovation.
- Act as a leader, acting as a manager, advocate, mentor, and peer. Engage with direct reports, guide priorities, and provide detailed support when needed to communicate partnership direction and strategy across the company.
- Bring creative thought to partnerships, working closely with each partner to drive growth across product verticals and be a subject matter expert on global travel industry.
- Manage deadlines across projects. There will be short turnarounds for some projects, and longer engagements with others.
- Be effective in managing time and proper balance between both.
- Be scrappy. We’re a small team and often wear many hats. Some projects may not be completely defined. This individual will take a resourceful approach to what’s needed and drive results.
Requirements
- 10+ years of relevant experience, preferably in B2B2C, partner management, or travel.
- Proven experience leading, motivating, and growing a team.
- Outcome-driven, providing specific instances of when and how to lead a team and hit KPIs.
- Comfortable leading meetings and presenting to key stakeholders, leadership, and external partner stakeholders, including the executive C-suite level.
- A focus centered around solving pain points for customers, including travelers, partners, or colleagues.
- Familiarity with key business tools across Google Sheets, Docs, and Slides. SQL knowledge is a plus.
- A strong knowledge of technology and product development with the ability to vary communication based on the audience, both internal and external.
- A continuous seeker of feedback. A growth mindset, comfortable soliciting thoughts from others, and curious to learn from a spectrum of perspectives.
Qualifications
- Authorized to accept employment in the US from any employer.
- Willing to start within three weeks of accepting an offer.
- Able to work the same daily working hours as our Chicago office.
Skills
- Outcomes-driven leadership
- Data analysis and trend identification
- Strategic negotiation and partnership building
- Product development and delivery
- Clear communication and stakeholder engagement
- Collaborative problem-solving
- Scrum-like project management
- Resourcefulness and adaptability
Benefits
At Rocket Travel by Agoda, we offer a competitive base salary, an annual bonus, and equity grants. The base range plus equity and bonus for Chicago metro area can total $193,000 - 227,000.
Pay
Base salary range for the position is $193,000 - 227,000.
Schedule
This role offers a hybrid work schedule with 2-3 days per week in our Chicago office.