Senior Director , Strategic Partnerships - Central Lab Services

Job Responsibilities

Provide strategic partnership leadership and drug development expertise to shape and execute multi-year account strategies that expand client value and competitive differentiation.

Translate scientific, regulatory, and portfolio priorities into roadmaps spanning study planning, operational models, quality frameworks, and digital/analytics improvements.

Oversee delivery and operation execution of Master Service Agreements (MSAs) across global programs ensuring quality of critical deliverables including, but not limited to Key Performance Indicators, milestones, audits, and rebates with consistent and compliant performance.

Establish robust operating rhythms, risk/issue management, and a “right-first-time” quality culture across studies and functions.

Lead C-suite and senior stakeholder relationships. Chair and drive governance forums. Ensure crisp communication pathways and executive-level escalation that preserve trust.

Align internal stakeholders on priorities, resolve competing agendas, and maintain a single voice to the client.

Co-lead new and renewal deals with Business Development: MSA negotiations, commercial constructs, and service positioning.

Identify whitespace and cross-sell opportunities, orchestrating solutioning that extend client portfolios and seamlessly integrate new services and geographies.

Build a high-performance, accountability-driven culture by coaching leaders and teams, promoting continuous Lean/Agile improvement, and celebrating outcomes.

Ensure shared ownership of client P&L, contract adherence, innovation pipeline, and delivery excellence across the Labcorp continuum.

Lead and/or actively contribute to the Strategic Partnership Team development and coaching through initiatives or mentoring when appropriate.

Minimum Qualifications

• Bachelor’s degree in life science or business management
• 15 or more years of relevant industry experience

Preferred Qualifications

• Master’s degree
• 5 or more years of experience in a strategic, client‑facing role
• 2 or more years of experience working in Central Labs

Additional Job Standards

• Executive presence: Conveys confidence, clarity, and composure while tailoring messaging to board-level and scientific audiences.
• Executive communication: Sharp storytelling, structured narratives, and data-led recommendations.
• Strategic thinking & synthesis: Connects market, science, regulatory, and operational signals into actionable account strategies.
• Influence without authority: Aligns cross-functional teams in a matrix environment and external partners, drives decisions across competing agendas.
• Relationship & trust building: Cultivates high-value networks, manages sensitive escalations, and sustains credibility under pressure.
• Adaptability & style agility: Adjusts personal approach to client culture and internal contexts and demonstrates high learning velocity.
• Judgment & decision quality: Balances risk, compliance, and commercial imperatives to make timely calls with incomplete information.
• Change leadership: Mobilizing teams through ambiguity, embedding continuous improvement and accountability.
• Drug development expertise: End-to-end understanding of clinical development, lab operations, biomarkers, data flows, and regulatory expectations
• Broad understanding of commercialization, deal terms, and conditions associated with various models.