Senior Director, Site Logistics Manager

About The Role

The AP Program Planning team is responsible for the successful execution of the annual AP Reading event where millions of student exam responses are scored. The team supports strategic planning, workforce coordination, logistics, vendor alignment, and data-driven decision making to ensure accurate and timely scoring across 40+ AP subjects. This work sits within the broader AP Delivery organization, which manages the AP annual cycle from course setup through exam administration, scoring, and score reporting.

Responsibilities

• Own the site-wide logistics strategy for AP Reading, including footprint planning, multi-year site planning, hotel and transportation frameworks, convention center alignment, equipment readiness, and onsite service models.
• Translate business requirements into vendor and site plans that support the scale, complexity, and timing of the Reading.
• Secure and maintain future-year assets such as convention center space, hotels, buses, equipment, and supplies in partnership with sourcing and vendor teams.
• Ensure floorplan assumptions, room configurations, workstation readiness, and accessibility requirements are defined early enough to support reliable execution.
• Establish the operating standards, readiness milestones, and runbooks that Session Leads use to execute at the subject and session level.
• Design site-wide systems for daily flow, floor assignments, workspace management, issue escalation, vendor touchpoints, and late-scoring readiness.
• Guide how specific operational components such as travel, accommodations, transportation, or evening event oversight are assigned and managed across the team.
• Maintain live oversight and escalation management during the Reading, serving as escalation authority when a Session Lead cannot obtain the needed vendor response or when an issue affects multiple sessions, sites, or core service expectations.
• Coordinate with Demand & Utilization and Workforce Strategy leaders on major changes that affect scoring strategy, Reader experience, or site capacity.
• Ensure post-event reconciliations and site/vendor readouts capture lessons learned and drive measurable improvements.
• Lead Session Leads and shape the development of the Site Logistics & Execution track as a durable operating capability.
• Create strong coverage models, overlap plans, and decision norms so execution remains resilient even under stress.
• Provide visibility upward to the Reading General Manager on emerging logistics risks, execution health, and operating-model improvements.
• Cultivate an inclusive and high achieving culture that enables all team members to live out College Board’s Operating Principles.

Requirements

• Minimum of 7-10 years of senior operations leader with strong command of logistics, vendors, and live-event execution in complex environments.
• Skilled at designing systems others can execute and at knowing when to intervene versus when to let local operators solve the problem.
• Strong cross-functional partner who can tie site realities to scoring strategy and Reader experience.
• Calm under pressure and effective in crisis response, escalation management, and vendor accountability.
• Able to coach high-ownership directors while maintaining enterprise discipline.
• A strategic and inclusive leadership style: you set clear priorities, build effective team structures, plan for future needs, and foster a culture of belonging.
• A proven ability to drive performance and growth: you set high expectations, deliver real-time, evidence-based feedback, and coach team members to take smart risks, stretch their skills, and achieve meaningful impact.

Qualifications

• A passion for expanding educational and career opportunities and mission-driven work.
• Authorization to work in the United States for any employer.
• A curious and enthusiastic approach to emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.
• Clear and concise communication skills, written and verbal.
• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.