Senior Director, Revenue Systems
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Revenue Systems based in the United States. This is a senior technology leadership role responsible for shaping the Salesforce platform and broader revenue systems ecosystem that powers a global go-to-market organization.
Responsibilities
- Lead, develop, and grow a high-performing team of Salesforce engineers, architects, administrators, and technical professionals, establishing clear ownership, accountability, career development, and performance expectations.
- Own the long-term strategy, architecture, roadmap, and overall health of Salesforce and the broader revenue systems ecosystem, ensuring the platform evolves in line with business growth.
- Establish modern Salesforce engineering practices, including source control, CI/CD, automated testing, environment management, observability, documentation, and reliable release processes.
- Improve how the team plans, builds, deploys, and supports the platform by introducing meaningful metrics and continuous improvement practices.
- Balance business priorities with scalability, reliability, security, data quality, technical debt, maintainability, and long-term platform health.
- Serve as a senior technical leader and escalation point for complex Salesforce, integration, architecture, and engineering challenges.
- Review and challenge solution designs, guide major technical decisions, and ensure the right balance between configuration and custom development.
- Establish governance and controls covering change management, access controls, separation of duties, auditability, documentation, data quality, compliance, and risk management.
- Partner with business and technology leadership to define priorities, communicate roadmaps, assess risks, and determine capacity and investment needs.
- Lead the adoption of AI across Revenue Systems, identifying opportunities to enhance development, testing, troubleshooting, documentation, administration, and overall team productivity while establishing appropriate guardrails.
- Provide technical leadership during major transformations, platform consolidation, M&A activities, and integrations with modern data, AI, and enterprise technology ecosystems.
- Maintain awareness of Salesforce capabilities and emerging technologies, ensuring the organization continues to adopt relevant innovations.
Requirements
- 10+ years of experience in enterprise technology, systems engineering, platform engineering, or a related technical discipline, including significant experience within the Salesforce ecosystem.
- 5+ years of experience leading Salesforce engineering, architecture, or administration teams, with demonstrated success hiring, developing, and retaining strong technical talent.
- Proven ability to build and scale high-performing teams while establishing a culture of ownership, continuous improvement, technical excellence, and measurable delivery.
- Strong Salesforce expertise spanning architecture, development, integrations, data, security, automation, and platform governance, with sufficient technical depth to engage directly with engineers and architects.
- Hands-on knowledge of modern Salesforce development and release practices, including source control, CI/CD, automated testing, and environment management.
- Strong architectural judgment and the ability to navigate complex trade-offs between business priorities, scalability, reliability, security, technical debt, and maintainability.
- Experience defining technology strategies and roadmaps across complex, cross-functional business processes and enterprise systems.
- Demonstrated experience adopting AI to improve engineering, development, operations, or team productivity, combined with sound judgment around practical AI applications.
- Strong communication, influencing, and relationship-building skills, with the ability to work effectively with technical teams, business leaders, and executive stakeholders.
- Pragmatic, high-ownership leadership style with a strong bias toward action, continuous improvement, and measurable outcomes.
- Bachelor’s degree or equivalent experience in technology, engineering, computer science, or a related discipline.
- Experience with Salesforce transformation in a high-growth or scaling organization is an asset.
- Experience in a pre-IPO environment with evolving SOX and compliance requirements is an asset.
- Experience leading teams through M&A, major platform consolidation, or organizational transformation is an asset.
- Experience integrating Salesforce with modern data, AI, and enterprise technology ecosystems is an asset.
Benefits
Base salary range of $180,000–$225,000 USD, with final compensation determined by experience, expertise, location, and other relevant factors.
Potential performance-based bonus.
Equity opportunities.
Generous benefits and rewards package.
Opportunity to lead a strategic, high-impact technology function supporting a global go-to-market organization.
Significant autonomy to shape platform strategy, engineering practices, governance, and team development.
Opportunity to drive practical AI adoption across revenue technology and engineering operations.
Collaborative, people-focused environment that values inclusion, respect, innovation, and professional growth.
Schedule
Not specified.
Pay
Not specified.