Senior Director, Revenue Operations (CLEAR1 - B2B)
CLEAR · New York, NY · 2 wk ago
On-siteFinance$225k–$275k/yrFull-time
What you'll do
- Define and execute the B2B Revenue Operations roadmap in alignment with C1 growth objectives
- Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments.
- Establish scalable processes that improve conversion, velocity, forecasting accuracy, and revenue predictability at scale.
- Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards
- Arcitect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.)
- Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise.
- Create and maintain internal documentation, runbooks, and training materials; support enablement sessions for sales and marketing team on system changes and new processes
- Define and manage the end-to-end lead lifecycle, including routing logic, lifecycle stage definitions, and handoff processes between Marketing and Sales
What you're great at
- 8+ years in B2B Revenue Operations or Sales Operations in a high-growth environment.
- Strong analytical skills with the ability to translate data into business outcomes.
- Ability to operate at both strategic and tactical levels – from executive dashboards to workflow configuration.
- Strong cross-functional leadership skills with experience influencing senior stakeholders.
- Salesforce administrator certification (or equivalent hands-on configuration experience with objects, fields, page layouts, validation rules, and flows) strongly preferred.
- Experience with integration/middleware platforms (Workato, Tray, MuleSoft) and data tools (Data Loader, Datarama, or similar).
- Experience with territory planning, quota modeling, and compensation plan operationalization.
- Experience collaborating with external consulting partners on system architecture and strategic initiatives, while maintaining internal ownership of day-to-day operations.
- Comfortable getting hands-on in systems, whether configuring Salesforce, troubleshooting an integration, or running a data load
How You'll be Rewarded
- Comprehensive healthcare plans
- Fertility and adoption/surrogacy support
- Flexible time off
- Annual wellness stipend
- Free OneMedical memberships for you and your dependents
- CLEAR Plus membership
- 401(k) retirement plan with employer match