Senior Director, Revenue Operations

Responsibilities

• Set and execute the strategy for contracting and bundling products to enhance customer value
• Streamline licensing processes for new and existing customers, ensuring efficiency in system operations
• Collaborate with Product teams to leverage field feedback for effective bundling strategies
• Standardize quotes and contracts to improve clarity and communication on key terms
• Develop new pricing and billing models, particularly focusing on consumption-based structures for various customer types
• Guide and operationalize promotional strategies with the Deal Desk for effective market execution
• Lead go-to-market readiness for new product introductions, ensuring systems are aligned for seamless rollout

Qualifications

• 10+ years of experience in Deal Desk, Sales or Revenue Operations, or GTM Business Systems with senior leadership experience in a SaaS business
• Proven experience in setting strategic direction and executing plans with executive stakeholders
• Deep understanding of Salesforce.com, particularly CPQ and how contract structures impact revenue reporting
• Experience with RCA and/or NetSuite ERP is beneficial
• Familiarity with channel and Managed Service Provider (MSP) business models and quote-to-order processes
• Strong analytical skills with the ability to simplify complex contractual structures at scale
• Experience in leading new product launches and pricing model transitions

Benefits

• Comprehensive medical, dental, and vision coverage
• Retirement savings plan with company match
• Flexible working arrangements and work-life balance initiatives
• Employee development programs and training opportunities
• Generous vacation and paid time off policy