Senior Director - Revenue Cycle Managed Services

About the role

The HMS Senior Director, Revenue Cycle Operations is a senior healthcare operations leader responsible for the strategic direction, performance, and continuous improvement of end-to-end revenue cycle functions across front-end, mid-cycle, and back-end operations. This role partners with health system executives, operational leaders, and client stakeholders to drive financial performance, operational efficiency, regulatory compliance, and patient experience outcomes.

Responsibilities

• Guides and directs subordinate Directors and managers in the Patient Financial Services areas within the Shared Service Center.
• Directs training for managers and oversees the training of area assigned staff.
• Develops and implements policy and procedure recommendations to meet the needs of the Health and Hospital System and its patients.
• Oversees preparation of the budget for areas of responsibility.
• Prepares annual statement of goals and objectives in collaboration with subordinates.
• Attends outside meetings related to the Health and Hospital System including the Board of Supervisors, when assigned.
• Serves on various committees of the Health and Hospital System.
• Ensures compliance with all Federal, State, local government, and private industry mandates.
• Ensures staff are aware and compliant with all applicable laws, regulations and guidelines.
• Analyzes and identifies Patient Financial Services needs to determine appropriate action and make recommendations for problem resolution or procedural changes if appropriate.
• Identifies issues, risks, barriers and opportunities for improvement related to set responsibility area.
• Analyses, interprets, and summarizes pertinent revenue cycle data components, and monitors performance against Key Performance Indicators.
• Develops professional and technical skill set in subordinate staff, and develops ongoing training and education materials for staff and patient education.
• Supervises, trains, develops and motivates subordinate staff.

Requirements

• A High regard for the dignity and worth of patients and their families.
• Ability to read and write in the English language.
• Ability to understand and speak English fluently enough to be easily understood by patients, hospital personnel, physicians, and visitors.
• Ability to use good judgment in an emergency situation.
• Commitment to upholding and providing services in a manner that is congruent with the Hospital’s mission statement.
• Evidence of leadership, integrity, initiative and communication skills.
• Flexibility.
• Good organizational skills.
• Mental/physical health sufficient to meet the demands and pressures of the position.

Qualifications

• Current permanent U.S. work authorization required.
• Bachelor's degree required.
• Limited travel required.
• Proficient in Microsoft office (Word, PowerPoint, Excel).
• Direct Supervisory Experience in Patient Financial Service Experience required min of 5 years in leadership capacity.
• 10 +years of healthcare operations experience.

Skills

• Ability to read and write in the English language.
• Ability to understand and speak English fluently enough to be easily understood by patients, hospital personnel, physicians, and visitors.
• Ability to use good judgment in an emergency situation.
• Commitment to upholding and providing services in a manner that is congruent with the Hospital’s mission statement.
• Evidence of leadership, integrity, initiative and communication skills.
• Flexibility.
• Good organizational skills.

Benefits

• Medical, dental and vision coverage and other wellness programs.

Pay

The estimated salary range for this job is $160,000 - $224,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel.

Schedule

Not specified.