Senior Director, Resource Management

Responsibilities

• Lead workforce planning and scheduling for a rolling 12-month period, focused on seasonal demands
• Manage monthly and quarterly capacity planning to align staffing with forecasted demand
• Analyze trends in utilization and availability to inform staffing decisions
• Collaborate with partners and leaders to balance workloads during peak periods
• Identify staffing gaps and recommend practical solutions proactively
• Monitor and adjust staffing plans based on changing client demands
• Oversee and improve workforce management and scheduling tools

Qualifications

• Bachelor's degree in Business Administration, Human Resources, or related field; Master's degree preferred
• CPA certification or experience in a CPA-led professional services firm strongly preferred
• Minimum 7 years of experience in workforce planning, resource management, or scheduling, including 3 years in a leadership role
• Proven experience managing seasonal workforce cycles, particularly during Tax and Assurance busy seasons
• Strong analytical skills to convert workforce data into actionable decisions
• Demonstrated ability to influence stakeholders in a deadline-oriented environment
• Hands-on experience with workforce management, scheduling, or capacity planning systems

Pay

$225,000 – $300,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available