Senior Director, Relationship Management- Prepaid

How We Work

Corpay will set you up for success by providing:

• Assigned workspace in Brentwood office
• Company-issued equipment + remote access
• Formal, hands-on training

Role Responsibilities

The Responsibilities Of The Role Will Include:

• Leading and developing a high-energy client-facing team focused on retention and satisfaction
• Building and maintaining executive-level relationships with client organizations
• Strategizing consultative approaches to secure and retain 100% of the portfolio
• Cross-selling and upselling Corpay Payables, Fleet, and Lodging products and services
• Demonstrating financial and marketing expertise, including analysis of custom interchange rates and rebate structures
• Participating in client RFPs and ensuring overall satisfaction with Corpay’s offerings
• Coordinating with internal teams to ensure superior service delivery and customer success
• Monitoring and negotiating client renewals, repricing, rate adjustments, and profitability
• Attending Quarterly Business Reviews and providing benchmarking insights and growth strategies
• Holding both Corpay and the client accountable for program performance
• Tracking and reporting on market trends and client industry updates
• Maintaining strong knowledge of FinTech, payment processing, and client-specific industries
• Identifying areas for efficiency and growth within existing programs
• Collaborating with cross-functional stakeholders to increase client spend and program success

Qualifications & Skills

• Bachelor’s degree or equivalent experience required
• 5+ years of client management or enterprise sales experience within FinTech or payment processing
• Proven track record managing complex enterprise clients and maintaining C-level relationships
• Strong strategic thinking and analytical skills to drive portfolio growth
• Excellent verbal and written communication and presentation skills
• Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with data/financial analytics, negotiation, and problem-solving
• Willingness to travel up to 50% as needed
• Highly organized, self-motivated, and comfortable in a fast-paced environment

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes
• Monthly employee appreciation and wellness events
• On-site gym and weekly discounted car wash (location-specific)